Myth Busting for Lawyers on Focus Groups
There is no doubt how important focus groups are in helping trial lawyers present to a live group of people. Not only does running practice groups hone your presenting skills, but it also helps you with your materials and it helps you get valuable feedback from those who are completely uninvolved with your case.
However, a lot of trial lawyers are still hesitant about doing it or they just don’t see the value in it mainly because they have certain assumptions and beliefs that aren’t necessarily true.
In this episode, I’m sharing three main myths about focus groups that are circulating around which need to be debunked and clarified. And if you can just get through some of these, it will help you correct those misconceptions as a trial lawyer, and hopefully, you can start running focus groups and get the benefits out of them.
In this episode, you will hear:
- Myth #1: Focus groups = mock jury
- Myth #2: Relying on focus groups to determine the monetary value of your case
- Myth #3: It has to be done in person.
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Supporting Resources:
To learn more about different styles of focus groups, check out this quick blog.
If you are starting your own Virtual Focus Groups, download this quick checklist to help you get started: https://bit.ly/30uLFVH
Have a question or a comment? Drop me an email: Elizabeth@larricklawfirm.com
Episode Credits:
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Episode Transcript
Hello and welcome. I am your host, Elizabeth Larrick, for this episode of Trial Lawyer Prep, a podcast designed to prepare trial lawyers to connect with jurors in the courtroom.
One of the methods that I talk about often on this podcast [00:01:00] and have spent actually several episodes recently is focus groups and how important they are with the ability to get up and present to a live group of folks from the community. Not only does this help you practice, It’s your presenting skills, but also helps you with your materials and getting valuable feedback from those folks who are completely uninvolved with your case.
In episodes 19 and 20, we talked about a DIY, do it yourself, building your own system to run focus groups out of your office. If you want to catch those episodes, please do so. They help with. Setting up logistics of it, but then also like how to plan and think about and craft your presentation and your questions.
One of the things that came to me though was talking about a few of the myths that I hear often about focus groups. And I probably should have talked about those in those [00:02:00] episodes. But I felt like it was important enough, so we’ll set it aside for its own episode here today. And that is we’ve got three kind of main myths that I hear often about focus groups that I just want to tackle and bust them today because I feel like if we can get through some of these, these three very important myths about them, it will really help you as a trial lawyer.
So let’s get started. be able to wrap your arms around starting to do focus groups and also kind of correct some of the misconceptions that we have that are out there. One of the biggest myths that I hear is that focus groups automatically equal mock juries and that’s what a focus group is. It is a mock jury and that is a total myth.
There are 50 or more different styles of legal focus groups that you can run. Mock juries are one really great way to run a focus group. That’s a wonderful style to use if you are on the doorstep of trial [00:03:00] and you need to just run the whole gamut through the focus group. That’s a great way to do it.
However, that’s not the only way and it’s also not really very cost effective if you are a solo or a small firm because that’s a lot of organization. Generally you’re going to have to have a pretty significant space to do that kind of set up. Plus you’re going to need to rely on some close friends to come serve as other parties or other people in that mock jury.
And ultimately it just can be a very long endeavor as far as planning goes. literally that day, mock jury, and then being able to analyze everything. So it’s kind of a large step into it. That would be really intimidating if that was the only way to get feedback on your cases, but it’s not. Um, there are tons of different styles.
There are other episodes that I run where I talk about, you know, five really simple focus groups that you can do right now that are really easy and they’re short. They’re [00:04:00] easy to do. They’re easy to set up and they’re easy to get feedback that you can use. You know, to remove yourself from getting some of that bias feedback that we have.
So that’s one of my biggest questions that I always get and a lot of folks who are looking at trying to start doing focus groups or hearing about focus groups. We have heard for so long, it’s just about mock trial, just about mock juries. It’s not, there’s other ones out there. Let’s just move forward. So another really big myth that I hear about is that focus groups will give me.
The value of my case, you know, the settlement value or the number that I should ask for at my trial. And that is a big myth. It’s really not safe to rely on focus groups to give you the numbers, the value of your case. They can assist, they can give you some bumpers, they can give you some thoughts and feedback on it.
But one of the big things that I [00:05:00] learned very early on about focus groups is that it’s like monopoly money. It’s not real to them. You can struggle and you can try very hard to make a very realistic approach and a very realistic style of focus group presentation to make them feel much more involved.
But still at the end of the day, it’s monopoly money. They’re just. Throwing things out there. It has no real impact to them. There are ways to learn more about what comes behind the numbers. That’s always a good question to ask them, but I always caution people, Hey, that’s, that’s a really, I mean, you as a trial lawyer have a lot of experience.
You have a lot of other tools in your toolbox to figure out the value of your case. This is a big hesitation area when people come to me and say, Hey, I want you to find out the value of my case. I say, Oh man, that’s, that’s danger territory. You really do not want to rely on that because it’s [00:06:00] just monopoly money.
And I really caution people doing that and other other ways, like I said, to find information Other ways to get really good feedback about what gives your case value. Meaning what are important pieces of cases or what are more pieces of information that you would want to present that have value to folks in the community.
Those are a little different than the monetary value. Uh, so let me be very clear. We’re talking about the monetary value of your case. And you can run lots of focus groups. I mean, there are tons of quantitative focus groups where you can get thousands of people to run through, you know, the scenario and give you numbers.
But even then, it’s just still really, I caution folks to put too much credibility on. that monetary value you’re getting from, from jurors. Now I can give you your guidelines, your bumpers if you want on either side, but at the end of the day I think that finding that number is really [00:07:00] something that you are best suited to do knowing what you know about the case.
And that brings me to myth number three, which I’m hearing more of lately, which is that focus groups must be done in person. You’re not going to get the same results. You’re not going to get the same value or feedback online. I totally disagree with this. Although let me just say I was in the same boat when the pandemic hit, you know, I canceled everything that I had focus groups.
Client preparation and just sat and hoped. Through April that things would change, but they just did not and doing a lot of figuring out why am I so resistant to moving to virtual? Can you get all the same information? And ultimately just went for it. Right. And of course it was rocky at first. I mean, I got to learn the technology, you got to figure out the system [00:08:00] and it was rocky, but I stuck with it.
I mean, focus grouping is the same. And just like any other skill that we need as a trial lawyer, it’s something that you got to learn and you got to practice and that’s how you improve. And it’s just like your first opening statement. It’s probably going to think, but you’re going to keep going at it because It’s important, it’s vital, and it’s just what we do as trial lawyers.
And that’s what I did. And at this point, you know, through 2020, 2021, and now in 2022 have run hundreds of virtual focus groups. Now some things aren’t as well suited for virtual. We definitely tried to do an adversarial focus group and. Ran into some troubles there as far as Zoom fatigue and other presentation styles that just work better in person, but overall have gotten great results, great feedback that have significantly helped people through the pandemic and [00:09:00] going into trials.
And we talk about that in episode 18, kind of some really simple, you know, what’s so great about virtual focus groups, convenience. Factor for everybody involved, the cost factor so much better. And, you know, like I always talk about, if you’re just now starting out, that is a great place to start. I mean, where we were when we started the pandemic to where we are now, technology has come leaps and bounds and making it so much easier for us.
Plus I am sure you have endured many, many zoom depositions. So you also have learned what to do and what not to do when it comes to handling some of that technology. But those are three of the main myths that I hear often, and I always try to say, hey, you know, that’s just not necessarily the way that it is.
We can be open to other stuff and find ways to work around some of the things like finding the monetary value of your case, or learning about your case without having to do a mock jury, or [00:10:00] let’s just do a virtual. You know, let’s just do a virtual, we’ll, we’ll work around all the things that you may think need to be done in person.
And if we got to do it in person one, then hey, we can do that down the road, but let’s, let’s move fast. And that’s the nice thing also about virtual focus groups. All right, well, I hope that this episode was helpful. If you have questions about some of the things we talked about, monk juries, finding the monetary value of your case, or learning more about virtual focus groups, please reach out.
My email is always in the show notes of the episode. If you’re thinking about virtual focus groups, I’ve got a free download that basically gives you kind of a checklist. And also some of the forms that I use for confidentiality and forms for finding participants. So happy to share that. I also put that in the show notes, but if you enjoyed this episode, please, I would ask that you leave a review on your favorite podcast app.
This way it will help others find this podcast and maybe help them prepare [00:11:00] better for their next trial. All right. Thanks again. Have a good one.