Jury Selection: What’s Broken With Traditional Methods? with Sharif Gray [Ep 149]

Are you willing to be bold and confront jury selection challenges head-on?

Sharif Gray is here to share his perspective on jury selection, turning the tables on some of the assumptions and stereotypes that we often associate with the process and suggesting that instead, we take potential concerns and weaknesses and turn them to our advantage.

In so doing, you will demonstrate credibility, authenticity, trust and respect, for the potential jurors, the judge and even the defence.

“We’re there for fairness. So I’m looking for jurors who are going to do right by my client, but I’m also looking for jurors who are going to do right by the defense. Because it’s not justice if you’re  going to close your eyes and just vote for my side every day of the week.” – Sharif Gray.

Sharif is a trial lawyer based in Richmond, Virginia, and the host of the Courtroom Stories and Tactics podcast, where he and his guests do deep dives on topics like voir dire, jury selection, the role of the legal system, and one of my favorites: focus groups! I was honored to be a guest on Sharif’s show earlier this year.

In this episode, you will learn about:

  • Challenges in Traditional Jury Selection
  • Building Credibility with the Jury
  • Starting Jury Selection Right
  • Effective Communication Techniques

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Supporting Resources:

Guest Sharif Gray of Broughton Injury Law.

Find Broughton Injury Law here: graybroughton.com

Reach Sharif personally at RVA Trial Lawyers: rvatriallawyers.com

Listen to Courtroom Stories and Tactics, by RVA Trial Lawyers: rvatriallawyers.com/podcast/

Find my episode on Sharif’s podcast: Mastering Witness Preparation Method and Focus Groups | with Elizabeth Larrick (Trial Consultant)

More info on the Voir Dire to Verdict training event, October 24, 2025

Email Sharif: triallawyers@rvatriallawyers.com 

You can also watch this episode on YouTube here: Jury Selection: What’s Broken With Traditional Methods? with Sharif Gray [Ep 149]

Do you have an upcoming trial and want help writing your opening statement? Book a free call with Elizabeth to see how she can help.

Don’t want to miss an episode? Join the Trial Lawyer Prep Newsletter for resources, tips and episodes by going here: www.larricklawfirm.com/connect

Episode Transcript:

Speaker 2 (00:00.642)
Hello, Elizabeth here. I want to give a quick introduction about our special guest here today. We have Sharif Gray from the Broughton Injury Firm who is joining us to talk a little about jury selection. Sharif has a really interesting background. He has tried cases as a U.S. Army JAG officer and has a educational background as the valedictorian at the Virginia Military Institute.

and got his law degree at the University of Virginia. He really enjoys trying cases and as you’ll hear very shortly, he will tell us what he is excited about working on right now.

Speaker 2 (00:44.418)
Welcome to Trial Lawyer Prep. What if you could hang out with trial lawyers and jury consultants, ask them about connecting with clients and juries more effectively, then take strategies, tactics, and insights to increase your success? Each week, Elizabeth Lerick takes an in-depth look at how to regain touch with the everyday world, understand the emotional burden of your clients and juries, and use focus groups in this process.

Elizabeth is an experienced trial lawyer, consultant, and founder of Larrick Law Firm in Austin, Texas. Her goal is to help you connect with juries and clients in order to improve your abilities in the courtroom. Now, here’s Elizabeth. Hello and welcome back to the podcast. I’m your host, Elizabeth Larrick, and we have a guest treat today. And we’re going to talk about one of the most exciting parts of trial.

selection. But first, let me welcome my wonderful guest. Hello, Sharif Gray, and welcome to the podcast.

Thanks for having me. I’m excited to be here.

Good, I’m so glad. You I was honored to be a guest on your podcast and now you’re here on mine. So I’m very

Speaker 1 (01:49.762)
Well, I have the real honor. I mean, I got your autograph, right? And I’d been trying to get that for years. So I’m a big fan of Elizabeth Larrick for a number of reasons that I’m sure are gonna come out during this podcast.

You know, flattery will get you everywhere. That’s right. Just saying, just saying. No, because you have decided to pick a beef with deer and we want to get your opinions, your take on this. know lawyers are all over the board about jury selection. So, you know, I’ve heard it said, and I’m pretty sure it was you, the best and the first opportunity to persuade the jury is in a jury selection. True.

I agree. And what’s interesting is the word persuade, it’s not like an active persuasion and jury selection, but by doing what I think we’re going to talk about, and by no means are these like my original ideas, either things I’ve learned from everyone else, right? And like kind of morphed into my own stuff. But by following the approach that I think that we’re going to talk about today, I think you do start with the pers- you do end up persuading on a few different levels.

Well, I am super excited to jump into it, but let’s give people just a little preview about who you are. So I know they’ve heard a little about your background, but what is it that you’re doing right now that you absolutely love?

Well, recently, we’re getting into a lot more of crime victim cases. So the sex assault cases and things like that. I’m really enjoying those cases largely because the thing I think motivates me most about this work, this practice area, is the betrayal of trust aspect of our cases. And so when you have a child who’s been abused or neglected or sexually assaulted in a place where they should be protected,

Speaker 1 (03:32.992)
I find great purpose in that type of work. So that’s something that I’ve been getting into more recently and I’m grateful that the phone is ringing and we’re getting cases like that. And then also our firm has really just taken off in the last year, just moved offices, got some more people who have joined us. A lot of great things are happening now. So very, very excited across the board.

Good, good, good. I’m glad to hear that. Well, you’re in Virginia, they’re gonna know that, but you also have a podcast, so folks wanna follow you and learn more about what you’re doing. Courtroom Stories and Tactics is your podcast. You’ve had it for a little while.

Yeah, two and a half years and the crazy thing Elizabeth of that like it’s just me and my friend now who I mean he’s a judge now, which is incredible I mean, he’s an a hell of a person an amazing lawyer 37 years old just took the bench like six months ago He and I started it when we both prosecutors just because we like the trial stuff and we’ve learned a lot ourselves from other podcasts and So we thought well, why don’t we do our own and that’s an excuse for us to invite all these incredible people to teach us stuff for free, right?

We did a lot in person, which is always a lot of fun. And then about a year ago, we came together and we said, you know what, like, let’s just get serious about this. And so we did and it’s really grown. So we’re really, really enjoying it. We’ve got people coming on all the time. We’ve had you, which was awesome. And I mean, we’re even taking it that next step farther, which is the conference we’re having here in October. So it’s been a fun, fun project and I’m learning stuff every day.

from the guests that we have and the feedback that we get.

Speaker 2 (05:09.75)
And we’ll have a link to that in the show notes for you if people are interested in listen to your podcast But let’s jump in like let’s get to the nuts and bolts here What do you think is wrong? I’m gonna say we think is wrong with the traditional method of what ear

premised on a belief that stereotypes dictate how a person will ultimately decide issues in a case. And an example that I like to use is this one where to look at my resume, they would see Virginia Military Institute, is, I mean, on the spectrum is more of a conservative school. United States Army officer kind of fits that category, Prosecutor. They would look at me.

I would expect if I were being pulled on a criminal trial as a potential juror, they would look at me and be like, law and order? Yeah, absolutely. But I am the first person who I think would vote not guilty if the prosecution doesn’t meet its burden. And so I think the fundamental mistake that we make as lawyers in voir dire is we put people into different categories and just assume that because they are in an engineer.

Because they are of this race or grew up in this place or are of this age and and whatever right? They’re either good for us or they’re not good for us and that is a complete mistake and actually I’ve got a story that I think really I think accentuates at that point. Can I share it? So I remember I forgot how many years ago this was wasn’t that long ago But because I did a lot of criminal work before I got into personal injury and actually I credit a lot of that

Of course, please.

Speaker 1 (06:52.846)
time on my feet experience to helping me be the lawyer I am today. And I remember this wasn’t, I don’t know if it my, it wasn’t my first jury trial on the PI side, but it was one of the earlier ones. And I remember just like, like, yikes, what do I do? I mean, this is very different from criminal work. And I ended up finding stuff by Nick Rowley and the whole brutal honesty thing. one of the things that I really took away from hearing some stuff I found of him online,

Well, it’s like, people are complicated. Let’s not just judge a book by its cover. And so I tried it. Because the traditional voir dire that we see or jury selection that we see in probably most courts is, hey, raise your hand if you’ve been in a car accident before. You raise your hand, well, what happened? Da-da-da, can you be fair and partial? Just because they’ve been in a car accident or have not been in a car accident doesn’t mean that they’re better or worse for your case. Same thing on the criminal side.

Who’s relative is a police officer? No, no, no, no. Like again, you have to go deeper than that. And so I remember having a jury here in Chesterfield, Virginia, which is a suburb of the city of Richmond and intentionally kind of did the Nick Rowley or Jerry Spence kind of try and build a tribe approach to voir dire. And there was a lady whose title was like something insurance.

And so at one point during the questioning, I remember looking at this lady and I said, you know what, ma’am, like, I see what your job is. And if I’m being truly honest with you, I’m being brutally honest, which I know I’ve asked of you all. I’m concerned with you being on this journey. I mean, you are literally the person who deals with people like me and my colleagues sitting at the table on a day to day basis. And we talked for a little bit and then she said, you know what? No, I can call this like it is.

we can be fair. So the trial ended in a mistrial for other reasons. The judge was mad at me, I think, because of my opening statement. then I think when my, I did the whole like safety rule and all that stuff. I remember he kicked the jury out and was like, what are you doing? You’re asking the jury to like punish and all that. And I’m like, I never said punish. But the fact that you think I did means that I did, I thought I did an excellent job, right? And because it an admitted liability, like anyways, car crash case. But anyways, our

Speaker 1 (09:18.478)
client took the stand, our last witness, and the client during the beginning portions when talking about, why are you here, like all that stuff, she’s like, well, I’m really upset that the defense admitted liability last week, like the week before trial. And the judge was like, that’s ridiculous, you can’t say that, and then called him his trial. I think he was wrong, respectfully, your honor, if you’re listening. But actually, I mean, there was no curative instruction or anything like that.

But that’s not the point of the story. The point of the story is after the trial, we sent out feedback letters to all the different jurors. And the only person who responded was that lady, that insurance adjuster, or she owned an insurance agency. I forgot the specifics. And we had a conversation, and I asked her, was like, well, what did you think, all that? And it was very clear from our conversation that she was the unofficial for person. Because the trial progressed fairly.

I mean, we had gotten pretty deep into the case and she was convinced that the defense’s argument that the hip tear or labrum tear wasn’t related, convinced that was garbage. I mean, she was convinced that we had a good case. And then I asked her, I said, well, what were you thinking about for a verdict amount? And she said, well, I mean, you said not to exceed $750,000. So I was thinking, well, why not the whole thing, $750,000?

Now, who knows what would have happened in the deliberations room, right? Like, that’s not to say that there’s a guarantee that we would have walked out with that amount, right? But to think that if I had done the traditional way of jury selection, she would have been the first person that I would have cut, right? And I think it’s fair to say most plaintiff attorneys would have looked at the questionnaires and the name, job title, location, and strike number one, her. Yet she ended up being arguably our best juror, despite her background.

That convinced me that this thing about building a tribe works, right? And being open to actually listening to the jurors and giving them that time and space to share their opinions with you and to genuinely appreciate them doing so. I think that’s where credibility is earned. That’s where you learn more about the individuals who may make up your jury.

Speaker 1 (11:38.008)
And I think that’s where their persuasion starts. Now there’s a fine line, right, because we can’t persuade in jury selection. And I would argue that you never even want to attempt to persuade in jury selection because it looks like manipulation and it’s just not effective. The persuasion, I think, comes at a macro level when you’re talking about, well, the tactics and the techniques you use in voir dire in building credibility and addressing issues head on in framing potential issues before the case ruling. By doing that, you are persuading.

Yeah, absolutely. I I think so much of the traditional method, like you’re saying, is very much about demographics. How can I look at this panel and go ahead and pre-select who would be bad for me and work on getting them out the door? Right?

Yeah, and mean, Rowley makes a great point. He’s like, well, let’s say you take that approach. You come in and you say, that guy’s bad for me, that lady’s not good for me, all that. I mean, what’s your body language gonna be like towards that person, right? And they may not get off the jury. Like you may be stuck with them, right? So you might as well be open to learning more about them and give them the space to talk to you because you may not have enough strikes, right? Like that person could be with you. So, and who knows that person ended up being someone who’s very favorable.

to your case.

Sure, and I think, I mean, a lot of times we as lawyers and where a lot of jury selection and demographic selection, if you will, and pre-selection comes from the fact that we want to be able to go in and have a little bit of a security net, right? It is a scary thing. You’re going to talk to a bunch of people and if you don’t practice well, right, you do end up being very robotic, right? You do end up not necessarily giving bad body signals, but maybe just none at all, or your mind is elsewhere.

Speaker 2 (13:26.422)
All those things lead to not listening, right? Some of the best jury selection I’ve ever seen is where you very intentionally listen and then you very intentionally can follow up, right? And then naturally move to other things. Now, some people like to have roadmaps and that’s great. Hey, we’re talking about this, you know what? I’ve got to turn and we’re gonna talk about this now. All those things are helpful as well when you’re moving through quite a bit of information in jury selection and questions, but.

You know, I think people going in and saying like you, that’s an engineer, like that’s not going to be any good. Like it’s really about, and what I hear you saying is talking to people to understand their life experiences instead of just saying, that’s a box they’re checking. Let’s talk to them for a little bit, but just to be able to get them off for cost.

I agree with you. To that point though, I actually do have a roadmap in Voir Deer. So I have a plan. It’s not necessarily completely wedded to every step of it, but I actually, and I got this from Satch Oliver, who’s incredible. I will have a PowerPoint in Voir Deer and it’s a very simple PowerPoint and it will, I don’t know, say money for pain and suffering, right? That’s the entire slide. And what that does, it allows one, me to stay on track with knowing the questions I need to get through.

and then it allows everyone else to stay on track with the PowerPoint presentation. And so there is some structure, but you do, I believe, have to be open.

Oh yeah, no, 100%. I don’t think any lawyer walks in without structure. mean, those who do risk missing something. So 100%, I think everybody has roadmaps. I think some people would do it much more naturally than others, you know, because they’ve had more experience or some people just have kind of that they’ve talked enough people, they have a good gift of gab, right? And they know a good flow. But yeah, I using a PowerPoint is a great way to keep yourself on track, but also keep

Speaker 2 (15:27.32)
people engaged. A lot of times it’s always helpful to just when you’re going to communicate with a large group of people, maybe the person in the back can’t hear you, right? But they’re not going to speak up and say, I can’t hear you, Mr. Lawyer, right? They’re just going to sit back and be quiet. Look, that’s where I think a PowerPoint is really helpful. Like you’re saying, just to have a few words up there.

Yeah, or a picture too. Like I use with like when we’re talking about like preponderance versus beyond a reasonable doubt, right? Like I’ll use the stepladder to get to beyond a reasonable doubt and then talk about the difference of that and then use that as like a framework. And another thing to consider and I hope and maybe I’m jumping off the roadmap here, but one of the things that I’ve really appreciated about what you do is when you accept that voir dire is like a part of the conversation, you can come back to it. I’ve had closing arguments.

or when we start talking about what is the full and fair value of the non-economic damages here, the value of what was taken from our client’s health and quality of life. And I can go back to that lady on the front row said, I remember when you asked that question in Voir Deer of Me saying like, you know what, like, is there a guide? Like, I don’t know how to do this, right? And so now, I mean, what are you doing there? You’re tying everything together. You’re showing that juror that you respect her, you appreciate her, you believe her concerns are important, and then you’re addressing them.

And so, voir dire is something that I think is often under looked, at least where I practice, but it’s incredibly important. And it’s, I think the way to do it correctly is to get away from what is traditionally done. And there is a lot of momentum that I think pushes us to do the traditional thing. Judges expect it. The other side expects it. There’s worry or concern about if you deviate, are you trying to sneak something in?

Are you trying to start persuading, right, from the get-go? And so you end up having a short leash. There’s a dynamic of the trial just started. The judge is the authority figure in the courtroom. The jury rightfully looks at the judge and says, gosh, this person knows us. The judge is super nice. Hey, guys, we’re only going to be here for two days. We’ll make sure you get your Jimmy Johns for lunch. Da da da da da, right? Like, so as a lawyer, to do anything that could potentially put the judge

Speaker 1 (17:44.622)
against us right off the bat is also very concerning. so that’s, it’s not an easy endeavor. Judges, of course, have incredible discretion when it comes to voir dire. And so that’s something to definitely to know beforehand, know your judge, know what they’re gonna do. And then also we have a bench brief that we file on almost every trial and we try, I mean, I don’t know if it’s read, hope it is, but it’s important to get ahead of this, to know what the law is and to remind.

the court and the other side before the jury selection gets started about what you’re gonna do. You don’t have anything to hide, right? And anyways, I can go on.

No, no, it is very important to, if you’re gonna try something new and different is, you know, is to practice it, number one, even if you’re just gonna practice to a mirror or just practice, because there needs to be a lot of flexibility for you when it comes to doing something different in jury selection. Because like you said, you’re gonna get a judge who is very quick to shut you down or opposing counsel. And so it’s just being really flexible, knowing what your law is and being able to pick a different word. I’m just checking attitudes. I’m just checking.

expectations. I just want to make sure we don’t have any hidden opinions. Like, you know, to be able to feel like, okay, and again, when I would do jury selection, I had all those extra words on my paper just in case something happened so that I wouldn’t feel stuck because that’s the thing I think a lot of times lawyers can feel very stuck when it comes to jury selection because almost all other parts of the trial, they flow. Meaning I’m going to ask a question of that witness, they’re going to give me something back, right?

Drew selection, you could be crickets. And then it’s like a whole other set of like, you know, fear creeps in and like, my gosh, what are they going to say? But I think that’s where practice comes in significantly for that, for comfort of doing something new, knowing you’re going to get some response out of somebody out there and it may be off the wall, but you’ll know how to recover and keep going forward. But I think like you said, some of the smartest lawyers that I have ever heard have people

Speaker 2 (19:42.582)
watch, listen, take notes, and then integrate it into every part of the trial, what they’re saying, so they feel a part of what’s going on. you know, having gone, you were just at Mark Lanier’s Trial Academy, he talked about where there was a very large trial, they had very short jury selection, so they didn’t get to do a lot, but what they did was they went and looked into their panel and then integrated things about, like, it was, simple things, right?

somebody loved dogs or whatever. And so like there was a client who loved, you know, really tried to be very curious about what was going on, but then also integrated into pieces of the trial, especially the closing. But again, bring them along, bring them part of the story. They’re not just sitting like a bump on a log, you know, judging everything. Like they want to be included and it really lights people up when they feel important and included.

Absolutely. And I mean, they have a job and to empower them to do their job, right? mean, if you can get to the end of a case and look at the jury and say, I recognize like my job here is done. This case now belongs to you and we trust that you’ll do the right thing. And if you’ve done everything in the case to allow yourself to get to that point, you’re giving your client the best chance.

Absolutely. Well, let me ask you, why do you think some lawyers don’t like jury selection?

It’s for the reasons you mentioned. mean, it’s not scripted. You don’t know what’s going to come out, right? You’re in the middle of a room. There is a judge who’s watching his clock, wanting the case to move along and get started, right? Even though the case has started, right? With jury selection. Jurors don’t want to, mean, especially at the beginning, I mean, nobody wants to talk. You don’t know what answers you’re going to get, right? You don’t. It’s just, there’s a lot of uncertainty. There’s a lot of vulnerability, I think, that’s required to do it correctly.

Speaker 1 (21:32.642)
But I mean, that’s where practice comes in. My dog is the one I practice on a lot. I go, like literally, like I go, I mean, I have certain questions that like, want to make sure I get right. And so night before, a few nights before trial, like, I mean, we’ll certainly practice it with our team and all that stuff and review stuff. But when it comes to just the delivery of it, I mean, my dog Maximus, he gets to hear a lot of what year. So, cause it’s important. And I also think it’s very important to get the beginning right. Cause your job at the beginning,

is to set the tone and to get the conversation started. I do think Nick Rowley does a very good job of it and I do try and model a little bit of what he does and it’s worked for me. So I have no reason to stop doing that. And then to be intentional with kind of what you’re trying to get in voir dire and what you’re trying. To me, I’ve got three goals. It’s the one, it’s to build slash earn credibility. And then two, it’s to

identify concerns and to expose the issues in your case. And then the last thing has just to do with framing, framing language that can help kind of get you started off in the right direction. And I’m happy to talk.

well, I just was making a mental note. So yeah, let’s dive into that. First little road sign here, where you start is always one of the most important things that we can do as lawyers. Primacy, what we say first gets tagged as important. So like you said, how you start jury selection, that conversation is so important. And I just, crushes my soul when lawyers start talking about themselves first.

because I’m like, you’re missing this beautiful, awesome opportunity to do something like build credibility or start the conversation or, know, there’s so many different ways that are out there that you could try to start, but it just crushes me. People talk about themselves first in starting the conversation.

Speaker 1 (23:29.814)
Right? No, absolutely. So the way that, and by no means am I saying that the way that I do it is the right way, right? It’s just the way that I’ve done it recently that I think is effective and it works for me.

Well, let’s be fair. When we say the right way, it’s what’s right for you because I’m not Nick Rowley, you’re not Nick Rowley. Everybody should find what is really comfortable for you and that’s what makes it right. I know many times people get really caught up in, oh, it’s gotta be the sorry way or this is the edge way or this is the rally. Like, listen.

We’re all gonna mush it all together in our brains and do what’s most comfortable, and that makes it the right way for you. So, okay, keep going, tell us about it.

Absolutely and to that point like it’s just a toolkit right like we all are building our own toolkits and our job isn’t to go mimic others right it’s to take the things that work for us and to implement them on for the benefit of our clients so I’m a big believer that I don’t take notes during voir dire I have some of my co-counsel does but what I do is as soon as a jury walks in I am desperately trying to make sure I have

the names match up with the right seat. So that’s all I’m doing. I’m just, I’ve got that seating chart in front of me and I’m juror number one, Mr. Smith. I’m making sure I write Mr. Smith juror number one. So once I have that done, then I get up. And the only thing I have is oftentimes my clicker, because I’ve got the PowerPoint provided it’s been allowed. And then with the, you have your clicker in hand, you’ve got your list, you get up in front of the jury. And what I like to do, and again, I’m modeling,

Speaker 1 (25:10.862)
Nick Rowley here when I do this is I like to take the first question and basically say something along the lines of like, you’re going to listen to us, all the lawyers and witnesses talk the entire trial. We’re not, this is the only opportunity we get to hear from you. Would you be okay talking to me during for the next 45 minutes an hour? And you get the head nods, right? You don’t really get many verbal responses. And then what I go to next, and again, this is all crediting Nick Rowley for it. I say, okay, all right.

I guarantee that there’s gonna be a time during this next 45 minutes or an hour where there’s silence. Would it be okay when that happens if I say, would someone please answer my question? And then what happens there is you get a little chuckle and then you actually, put the hand out and you say, and the person goes, who you pointed to will say yes, right? And now they’re starting to get a little bit more warm. you then go into, listen, we’re not trying to say that.

anyone here is a bad juror or just trying to say that some jurors are better or some people would be a better fit for this case while some people would be a better fit for other cases. Would it be okay if again for the next 45 minutes an hour and I asked a bunch of questions of you guys to help us understand whether this case is actually a good fit for you. And there’s you can use examples there you can go into the nitnick cherry pie stuff you can do all that but that’s ultimately the fun and that’s a good one. Now I’ve used it before and I got made fun of.

by the jurors because they’re like, what do mean you don’t like cherry pie? Because I don’t. And so anyways, you do that. And then there may be a couple other things I’ll do at times. But then what I like to do is I like to go into concerning issues. And there’s always concerning issues in every personal injury case. I mean, money for damages, right? That’s always something that you want to

Pre-existing conditions. Gaps and treatment.

Speaker 1 (26:57.666)
there’s exactly pre-existing. I mean, there’s all types of stuff. But before we dive into that a little bit more, I think there are a few things that are important takeaways to consider through all of this. And this goes, think, what I’m about to mention goes towards the building credibility. I if one says, how do you build credibility? Like, there’s no checklist, right? But there are things that one can do to help, right? Because at the end of the day, the jury rightfully presumes that

the lawyers and the judges know more about the case than they ever will. And they’re right, right? So in some respects, they’re looking for somebody to trust, a guide. And so that’s where credibility becomes incredibly important because when there is that close call, if you’ve been upfront and honest with them and respected them and their opinions, and maybe they’ll do the same in return. And so that means, so how do you do that? One, means listen. So one of the rules that I do think

can measure whether a blodger has been successful or not successful is who’s doing most of the talking. If it’s a lawyer doing most of the talking, my guess is that probably wasn’t the most successful jury selection. You want them to do most of the talking. And how do we do that? Well, and encourage them to talk. Well, we do a warmup to some extent, and then we ask open-ended questions. It’s not, do you have a problem with? No one raises their hand or talks to that.

Do you have an issue with? That’s also a major red flag. How do you feel about the possibility of this? How do you feel about that? Okay, great. Well, can you tell me more about that? What else, right? And that’s where it’s kind of almost like direct examination. And to some extent, it’s actually not that difficult because all you have to really say if you’re ever stumped is just, tell me more. And then it puts the ball back in their court and they end up talking, right? And they go a little bit deeper and then you can go,

Well, okay, sir, I really appreciate that you shared that with me. I recognize being the first person to raise your hand here certainly isn’t the easiest, but I promise you, you’re probably not alone. Would it be okay with you if I asked some of the other people here in the box whether they feel the same way? And of course they say yes. And you go, all right, well, who else feels this way, right? Well, tell me more, right? And so those are kind of the things that you wanna do in order to build credibility. The other thing that I think

Speaker 1 (29:19.978)
is important is we want to be, it’s our courtroom, right? It’s we own it or we should. And what I mean by that is like, we want to appear that we’re there for justice, we’re there for fairness. So I’m looking for jurors who are gonna do right by my client, but I’m also looking for jurors who are gonna do right by the defense. Because it’s not justice if you’re gonna close your eyes and just vote for my side every day of the week. And if there is a, let’s say,

a prospective juror who is just so your side, like there’s no way to protect them. There’s no way to do the prehabilitation and say, well, you can still go, like they’re gone, right? Either cause or you just know they’re gone. Then why not? And this is what I’ve done before. And again, I’m giving Rowley the credit for this. Why not you kick them off, right? Like, well, sir, I appreciate what you just shared with me.

And while I would love to have you as a juror, if this is something that, because it’s certainly favorable to my side, if this is something that you firmly believe and hold onto, well, I’m concerned that the defendant here may not get a fair shot. What are your thoughts about that? Let’s just assume they say, yeah, I think you’re probably right. I’m like, well, is there anything that I can do to really change your mind? Or is there anything the defense can say or the judge that would change your mind? No, not really. Well, do you think, would you be offended if I asked the judge here in a few minutes and said, sir, Mr. Smith,

I mean, as much as of course he’d be favorable to us, like I just don’t think he’s the right juror for this case. Would you be offended if I did that? No, no, no. You think I would be doing the right thing by doing that? Yeah, absolutely. And what have I just done there? I’ve just gotten rid of a juror who is going anyways, right? You’re not gonna do this for close calls. These are people who, they’re gone, right? There’s just no way they’re staying on the panel. And I’ve shown respect to this juror. I’ve shown the jury panel that

I’m trying to call it straight, right? Like I’m not trying to like sneak something by you or be inauthentic. So stuff like that, by actually listening, by following up, by caring about what they say and about being as transparent as you can is how you build.

Speaker 2 (31:30.478)
Yeah, and I would add things that are even simpler than that, which is like, look somebody in the eye when they’re talking to you. know, that, mean, listening is important, but many a times we’re thinking about what’s the next question or who do I need to go to next? And so taking the time to, if able, to be able to go stand in front of that person and make eye contact, if not just making eye contact with that person while they’re talking, right? And listening, right?

is so huge because even though you’re not talking to everybody else, what they’re seeing is you be very respectful to people who are talking. It sounds so simple, but I’ve seen so many lawyers get it wrong because they’re thinking they’re doing something else and it’s just, you know, having eye contact. So very important. Not cutting somebody off. Another super simple, but builds huge credibility that I see, you know, lawyers do all the time is just cut somebody off when they weren’t finished.

for whatever reason, most of the time, because we’re just not paying full attention to what we’re doing. But yeah, those are some excellent tips on building credibility. So tell me a little bit about how you handle then concerns or issues that you maybe have. We talked a little bit about a couple of those examples. How do you like to handle those?

Yeah, so I think you need to do a share at some point. I by no means am necessarily good at this, but I did do the Jerry Spence three week course. And one of the things that really kind of hammer is this idea of like, they’re only going to go as deep as you will. Right. So something I’ve done, I don’t think this is necessarily the greatest, but it is true. I don’t think I would have been a great personal injury juror before I got into this line of work. I mean, my law school didn’t talk about it.

I didn’t know what this work was, So sometimes I’ll come up and say, you know what, like, I get it, the billboards, all that stuff, right? The stigma, it’s real. I myself, if I’m being brutally honest, probably wouldn’t have been the best juror. I would have prejudged the case. the settlement must have been good enough. And now they’re just greedy plaintiff’s attorneys. So you just want, you want to find a way to kind of share a little bit about you before you get into one of these issues. Cause that gives permission for those who do have some concerns to actually be vocal. But.

Speaker 1 (33:42.518)
The biggest piece of advice I’ve gotten when it comes to the issues you want to bring up in voir dire is just really kind of a thought process by yourself and with your colleagues and also issues that you’ve gotten through focus groups on what are the concerns in the case. So for example, if your client’s a felon, well, that’s going to come up. So you’re going to want to get ahead of that in voir dire. You’re going to want to be open. There’s a reason why my client’s not sitting in the courtroom right now. I want you guys to be brutally honest with me during this process.

And I’m gonna tell you that he’s a felon. He had a felony conviction 10 plus years ago, and you’re gonna hear argument about that he’s just not credible. How do you feel about being a juror on a case where you’ve got to take that into consideration? And you’re gonna get all types of answers, right? mean, oftentimes I get, well, I mean, what does a felony from 10 years ago have to do about this incident, this personal injury case, right? I haven’t ever gotten anyone who’s said,

Well, I just I’m not going to give him his day in court because he’s a felon. So that’s an issue. mean, we’re in Virginia. We’ve got pure contributory negligence. So in any case, slip and fall, trip and fall or premises case where contributory negligence could be an issue. mean, that’s an issue I’m raising in four a What else? Money is always a massive question about something you have to do. Right. It’s just non-economic damages in particular. Right. But

It’s any time you think there is a concern in your case, then that’s for jury selection. You have to get it out, because they’re going to hear about it. But it’s better they hear about it from you, and that if it’s also a concern for them, then that’s their opportunity to not stay on this case.

I think, you mentioned, know, focus groups will really help you be able to fine tune the language to use because we may struggle with trying to say it in a way or have to over explain injury selection, like mitigation of damages. Like that’s a big garbled goop that takes too long. We don’t want to waste time in jury section. You want to get right to it. So using their phrases and their words makes it so much easier on you.

Speaker 1 (35:46.766)
Absolutely. It makes it easier on the lawyer and also it goes back to that first point about credibility. If we can be as Joe Fried has phrased it when he was on our podcast, shockingly vulnerable, Be off code. I believe that’s the Edge Institute language, right? To be something different from what the jury expects and to just be that normal person, you’re then again building trust, building credibility. And as to your point, you’re just making it.

more efficient and move better.

Absolutely. So, all right, so we’ve gone step one, step two, walk us through the third approach for your one year.

Sure. So there are some questions that I know the answer I’m going to get, but I do them just for framing purposes. And I got this from Keith Mitnick. So the example I’m about to share. let’s say in a case, and most of our cases have what I’m about to share, is there’s a very well credentialed expert witness that the defense has hired. Their opinions are in stark contrast to what our expert says.

And we are, of course, naturally concerned about how their testimony will be received. Well, what Mitnick will say, and what I’ve really come to believe, and I act on this belief, is that why are we going to wait until cross-examination to start dealing with that expert witness, right? Let’s get ahead of it. And we can get ahead of it in opening, and we can also get ahead of it in voir dire. And so let’s talk about the expert witness example.

Speaker 1 (37:20.002)
The question would go along the lines of, guys, at end of this case, the judge is going to tell you that you have to use your common sense to devaluate credibility of the witnesses. That includes just regular people who show up to testify. It also includes all those fancy doctors with all the initials and years of experience and getting paid tons of money. It also includes them. How do you guys feel about evaluating credibility? Is that something that you think you can do? Sure, yeah, da, da, da, da. Right, there’s not much conversation there. And then you go, well,

you’re learn that there are some experts who they get paid for living and they’re calling it like it is. They’re calling balls and strikes, you can trust them. And there are some who just might be pushing a little bit too far for the side that hired them. How do you feel about evaluating credibility in that situation? Even if that expert has a degree from Harvard and Yale and all that stuff. And then you start having that conversation, it’s like, well, now I get it, right? You know what you’re gonna get. Everyone’s gonna say, yes, I can evaluate credibility.

But what have you done? What is the framing there? There is going to be an expert witness on the defense who’s got all these credentials that should not be believed because he’s pushing too hard for his side. And so then what do you do in opening? You explore that even further. So by the time that defense expert takes the stand, the jury’s heard about them at least twice. Watson-Voideer wants an opening. And so they’ve already got a lens as to which to listen to that.

testimony and then you get to go up on cross-examination and aren’t trying to impeach or attack that credibility for the very beginning then but you’ve already done it. You’ve started that process before the case really ever got going. So that’s framing. You can do it for damages too like what I know depends on the jurisdiction and this question that I’m about to share is both a framing slash a concern. So I like to ask do the anchor thing where it’s like

How many of you when you hear that we’re going to ask for a verdict not to exceed $7 million are thinking, you know what, I don’t care what the evidence is, I’m just never coming back with a verdict that high. It’s a legitimate question because you’re not, I mean, you are asking basically to see if anyone has an artificial cap, right? And that would constitute them not being a proper fit for the jury. So it’s a concern type question. But what have you also done? You’ve just told them what your number is.

Speaker 1 (39:47.35)
seven million dollars. And so I’ve had trials where I’ll do that question of Wadir and I will never mention the number again. Maybe in rebuttal, but there’s no need to. They know what the number is. It’s seven million. It’s not to exceed seven million. What’s the defense going to do? And I got this from Satch Oliver. The defense attorney is not going to get up and look at these greedy guys, asking for seven million dollars. What do you mean? They said not to exceed seven million. We trust you to come up with the right result based on all the evidence that you’ve heard. So those are kind of framing questions.

And it depends on the case and that’s the classic lawyer answer. Another thing that I really like to do is, and I got this part from Jessica Breylo, so clearly I’m a nerd slash workaholic.

Listen, what I hear from you is that you love to learn, you’re very curious, and it doesn’t stop for you. You’re going to keep learning and keep taking it in and keep making it your own.

That’s the goal. The joke is that, well it’s not a joke, it’s reality. When my wife is watching Love Island or something else that’s really dumb on TV, I’m over there watching Marc Lanier on YouTube or something like that. And that’s not a joke, I it’s real. So I’m very grateful that I found work that I really do enjoy. But Jessica will say, and it didn’t occur to me until she said this, always ask the open-ended question at the end. What more do we need to know, guys? I know I’m not the brightest person here.

Is there something I should have asked that I didn’t? Just to see if there’s just something else, because you just never know. And so yeah, that’s a question I kind of like to end with. And one thing that I learned the hard way, so I’m about to share a technique that I use, is I’ve had defense attorneys who will get up after I’ve done my voir dire, and they’ll just, I mean, we’ve gotten the goods, right? Like we’ve just spent 45 minutes an hour with them, talking to them, and the defense, of course, is learning stuff.

Speaker 1 (41:29.932)
And so the defense doesn’t really have that much of a need to do their own void here. And so some of them will get up and still say, well, can’t everyone just be fair? And then you’ll get a chuckle and then they sit down and it’s like, they’re almost like mocking you for having taken all that time when in fact you just did the work for the defense. So what’s something that I like to do right before I sit down, I say, guys, I appreciate all the time you spent with me during this process. I know I asked a bunch of questions. I don’t expect the defense is going to have too much to ask from you because I already asked a ton.

And then I sit down and that I don’t know how it works, but like, I hope it leaves takes the sting if out of that approach when the defense attorney gets up and says, can you all just be fair?

really think that that is a very is a good tactic to use as a defense lawyer.

I don’t because the feedback that I actually got from a juror was that was unprofessional, it wasn’t prepared, all that. But that said, I haven’t spoken with every juror who’s done, who’s experienced that.

Well, I mean, just take, mean, a defense lawyer, she’ll have to do their job and ask questions. And if they’re believing what you’ve said and what the judge has told them, which is now is the time that the lawyers are going to ask you some questions and blah, blah, blah. And this is, you know, and then the other side gets up and goes, can you be fair? And then just sits down, like, people would be like, what, what? Like, there’d be a little more confusion there would be. That’s the smartest guy in the room, Rex.

Speaker 2 (42:51.266)
That’s one of the things where, you know, we talk about jury selection and a lot of times people will worry and be concerned. Like, well, what is their jury selection going to be? like, you don’t even need to worry about what theirs is because yours is going to be so great. You’re going to learn everything you need to know to make your decisions. Don’t even begin to worry about what they’re doing. It’s on them to worry about that. Let it go. You don’t have space in your brain to worry about what they’re going to do. If they want to waste their time by saying, like, could you be fair? Like,

Okay, but I think a smart defense lawyer is not going to do something like that because boy howdy, they’re kind of sitting there, even if it’s defense insurance gesture, they’re going to be like, what did you just do? We didn’t bet you to ask a question.

I’ve had it a couple of times, so it’s a…

I’m sure it is because again, you know, then that gets into the industry of that side, which is like the amount of money with which they get paid to do trials is minuscule. Some of them are just on autopilot. You know, like, the hell is that?

Especially for like your car wreck cases, it’s a lot of volume. And it’s a good model. mean, it’s just not good for justice, really.

Speaker 2 (44:01.196)
Okay, so we’ve got credibility issues, framing. Is there anything else, you know, we started this whole conversation about persuasion, right? Jury selection being the first and best place to begin your persuasion. Is there any other thoughts that you have about how to do that in a way that is not, again, super overt, just flat out advocacy?

Not particularly. The goal isn’t to persuade. The goal is, I think if you’re trying to achieve the three goals we talked about, I think by doing so, you are starting to persuade. So I don’t think there’s really much more. mean, at least from my perspective, making sure that you’re getting the issues that you’re concerned about in front of the jury is critical, right? Also making sure that you’ve primed jury selection so that you’ll be given the freedom and space

to actually do a meaningful one is important. And that could be bench brief beforehand, which we file. We have one and we file. And the law in Virginia is fairly permissive when it comes to voir dire jury selection, but the practice in courtrooms is not. And so we try and get ahead of that issue before we run into it, right? So everyone at least understands what we’re doing or at a minimum thinks, wow, these guys filed a five page bench brief, citing all this law, they must at least know the law on jury selection, right?

I think also understanding the cause language, right? Like the actual in Virginia, it’s indifference is or indifferent to the cause is in our code section. It’s not bias. It’s not impartial. And so by unknowing your actual language and when you are moving for a cause, right? Again, as I mentioned, like I’ll do it in front of the jury and I will use the word, well, it sounds like you’re have trouble being indifferent in this case based on A, B and C.

Yeah, yeah, yeah. So if you can get them to use those words, then that I think sets you a little bit farther apart. Something that I haven’t figured out and I don’t think I ever will is I’m still not good at picking people. Like I often like I’ll tell my co-counsel, I’m like, you make those decisions. And I say, I’m gonna stay out of it. Do I stay out of it? Absolutely not. Like I know it’s gonna be a wall.

Speaker 2 (46:16.17)
I that’s relinquishing a lot of control that most lawyers would be like, well, I have a little bit of opinion.

And so I don’t know, mean, and maybe more bureau research needs to be done that I’m not doing and probably something I could probably do a better job at. Bureau research and maybe that’s malpractice, you know, that all my team are doing it. Now, Boisier, I also think is very important. You helped us on a case that, unfortunately, is now on a field, so it didn’t go our favor. And we were once known as friendly like Boisier. And when we walked into the jury room after the verdict, a jury who we did not expect to be the leader was

clearly and had a background that you were not aware of and were not represented in in work. I mean there’s no guarantee have we had the opportunity to do one year that we would have necessarily found all of that out. The jury selection is out of the works and I would argue that it is demurred.

Yeah, and again, if you, I think the hard part of saying it’s the best and most important is that if you don’t get it, which some places still don’t get it, lot of it, course, so let’s see, and it’s still good. If you have it, it is the best place to begin, right? Don’t ignore the opportunities that you have there as thinking through primacy and case framing. And even the way that you approach and talk things is persuasion, right? Like there’s a lot of persuasion in how you just talk to them.

And again, people would say, well, you know, it doesn’t need to be overt, like we talked about, like just regular language. But even how you’re framing that question can be very persuasive in the words you’re using. So I really appreciate that you came on the podcast. And I know that people who are curious to learn more can come to your CLE, Vodartavirdic. So tell us a little bit about your upcoming CLE.

Speaker 1 (48:04.588)
Yeah, so October 24th here in Richmond, it’s called Voie de Verdict and we are going Voie de Verdict. So we’ve got some really incredible lawyers and consultants coming out to help. Sorry, Elizabeth, that it didn’t work out this year, but next year for sure we’re going to get you. Next Tell your husband he can’t have another back surgery.

I will try to persuade him with all of my tactics not to do that.

But we’ve got, so let’s see, it’s October 24th, which is a Friday. We’re at the Virginia War Memorial, which is a beautiful, beautiful spot in downtown Richmond over looks the river. And it’s also, it’s a really cool spot, purposeful spot because it’s a memorial to those who’ve served. And our firm, something that’s really cool about us is all the lawyers at our firm have been in the military and specifically JAG.

Next our senior paralegal was a former police officer. it really certainly fits our ethos. I would also argue that it fits the ethos of the trial where but that night before we’re having a welcome party at in downtown Richmond, all are welcome. And then that day, we’re starting off with session one is authenticity in the courtroom. Andrew Cable Shaw from active communication is coming in from Georgia to share like what is authenticity? How does one

develop and work on authenticity. Why does this matter? We then move on to case framing and we’ve got Eric Gerard actually out of Houston, the Soros law firm, who’s a former federal prosecutor. I actually, went to the same law school. That’s kind of how we connected and he’s done exceptionally well as a trial lawyer. He’s going to come in and talk about what is framing? Why is it important and what should our cases be about? And I won’t…

Speaker 1 (49:49.454)
I guess give it away, but our cases aren’t about our clients injuries. They’re just not they’re about conduct if we’re trying to get the best results its Vertex are to deter and damages are just the means to do so and I think I think air is gonna do a really good job on that We then move into voir dire and we’ve got one of the best in the country doing that Joe Fried Who’s gonna do a session on voir dire? We then move into focus groups. We’ve got Artemis Malk

who’s partners with David Ball in North Carolina coming up and showing us real footage of focus groups so we can have a better understanding of what jurors are really thinking, right? And so we’re excited about that. Then we’ve got a guy named Rob Choi who I’m good friends with who’s helped me with a lot of visual graphic type design for trial presentation stuff. And this is a guy who works for MetaVisuals here in Richmond and he’s traveling all over the country every other week or so to basically be that trial presentation guy.

in trial, so he’s seen a ton. He sees what works and what doesn’t. And we’re going to talk about, and I’m going to bring the tools that I use, and I’m going to do it with him, and we’re going to talk about all the different methods of using visual, and how you can create them, and what’s effective, what’s not. We’re then moving on to opening statement. We’ve got Kenny Berger out of South Carolina. His firm is also hooked in with Nick Rowley, his trial lawyers for justice. He’s an excellent lawyer, and he’s going to talk about opening statements.

Then move into direct cross examinations with my co-host, which is Judge Nawa Buzaki, incredible prosecutor, had been doing it. I mean, I would have thought would have been a career prosecutor. still could happen, but he just got on the bench about six months ago. Then we move into closing statement, and Joe Fried’s gonna finish us out with closing statements. got an after party and stuff. Anyways, I’m super excited. We’ve sold, I think, about 60 or so tickets.

We’re capping it at 100 people. The goal here isn’t to make money, all money that’s, if there is a profit, which at this point it’s not looking promising, but if there is a profit, it’s going to go to the Wounded Warriors project. I’ve already made a donation, and I’m sure we’ll probably make more. But the goal is to add value. We firmly believe here that like a rising tide lifts all boats. As cliche as it is, it’s true. And so if we can bring people together and friends of mine who’ve

Speaker 1 (52:12.012)
and really influence how I do the work that I do to get better results for our clients. And if we can make everyone better and start building that community, I think we’re all in a better place. the goal is to add value. And so the price is actually fairly low. I know you’ve criticized me for how low the price is. My colleagues at the firm have criticized me. even got like, mean, secondhand, I know one of the guys we use to help market the conference is actually good family friends with the Rowleys and.

He was like, Nick Rowley said that your prices were too low. it’s very reasonable for what you’re getting. my hope is a ton of value that one can implement. it’s not, and we were advertising this as not a like come here war stories and all that. No, no, no. Like the goal here is practical tools and methodologies that you can use the next day. So I’ve probably taken too much time talking about our.

No, no, I wanted you to talk about, we’ll have a link in the show notes for anyone who is interested in doing that, along with link to your podcast and just your general content information if people want to have you on as a guest or if they have a case in Virginia or I know that you actually do trials all over, you’re here in San Antonio doing one. So I will have your contact in the show notes for anybody who is interested.

Well, this has been a lot of fun. Thank you, Elizabeth. Again, I’m super gratefully connected. For those of you who don’t know, Elizabeth is a master when it comes to witness prep. And I remember learning about the method that she uses a few years ago, and I can’t tell you how the results of it. It’s just truly incredible. Counterintuitive than what you’d normally expect, but truly incredible. And I fortunate enough to work with you, Elizabeth, for this last case.

even more fortunate enough to get an autograph and I’m sure I have it somewhere in my office.

Speaker 2 (54:00.81)
You forgot to say I’m also an excellent seat saver for ceilings if you need.

Even when there is another gray law firm.

That’s right. Absolutely. Well, I, is truly a blessing to have you on and talking about jury selection. So thank you so much, Sri, for, for joining this podcast. And like I said, we’ll have all the contact and the show notes for you. And until next time, thank you so much.

Awesome. Thank you guys.

Surprising Insights Not Typically Expected by Lawyers with Sheila Wilkinson (Part Two) [Ep 148]

We turn to focus groups for different perspectives, different viewpoints and unexpected interpretations.

But sometimes, these insights can really catch us off guard, even when we think we already know the case.

My good friend Sheila Wilkinson and I continue our conversation from Episode 147, and talk about why teaching lawyers to see their cases through fresh eyes changes everything.

Sheila has her own revelations about what focus groups really reveal, and shares her own unique insight as a combined licensed attorney, licensed social worker, educator and coach. Sheila loves to share her passion for teaching and the benefits of involving clients and their lawyers deeply in the focus group process, to improve trial outcomes.

We then share actionable advice for plaintiffs attorneys considering focus groups, and emphasize the relational and educational aspects of trial consulting.

In this episode, you will learn about:

05:15 Building Relationships with Clients

09:47 Advice for Attorneys Considering Focus Groups

15:24 The Importance of Lifelong Learning, and Building a Strong Team for Trial

Follow and Review:

We’d love for you to follow us if you haven’t yet. Click that purple ‘+’ in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Want to learn more about Sheila Wilkinson?

Check out her website: sheilawilkinson.com

Book time with Shelia: Book Time With Me

Find Sheila on LinkedIn: @smwilkinson

Discover Sheila’s podcasts:

Managing Client Disputes

Building Your Joyful and Thriving Lawyer Life

Do you have an upcoming trial and want help with a focus group? Book a free call with Elizabeth to see how she can help.

Don’t want to miss an episode? Join the Trial Lawyer Prep Newsletter for resources, tips and episodes by going here: www.larricklawfirm.com/connect

The Transformative Power of Focus Groups with Sheila Wilkinson Part One [Ep 147]

Why are focus groups so transformative to the legal field?

Today I invited my friend and fellow lawyer Shelia Wilkinson for a “podcast takeover” – Sheila becomes the interviewer, and asks me about my background and what brought me to doing this unique work of running focus groups for lawyers.

We look at the methods and motivations I use, the value of focus groups in legal practice, how groups help lawyers communicate effectively, identify key case elements, and enhance overall strategy.

Focus groups can transform a legal practice by offering a clearer perspective and fostering confidence in your arguments – ultimately helping lawyers navigate complex cases more effectively. 

And stay tuned for part two between myself and Sheila, where more surprises and insights await!

In this episode, you will learn about:

  • Assessing risk
  • Gaining certainty in trial preparation
  • Building better communication skills, and understanding nuances
  • How to identify key case elements
  • How to navigate complex cases more effectively

Follow and Review:

We’d love for you to follow us if you haven’t yet. Click that purple ‘+’ in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Want to learn more about Sheila Wilkinson?

Check out her website: sheilawilkinson.com

Book time with Shelia: Book Time With Me

Find Sheila on LinkedIn: @smwilkinson

Discover Sheila’s podcasts:

Managing Client Disputes

Building Your Joyful and Thriving Lawyer Life

Do you have an upcoming trial and want a focus group? Book a free call with Elizabeth to see how she can help.

Don’t want to miss an episode? Join the Trial Lawyer Prep Newsletter for resources, tips and episodes by going here: www.larricklawfirm.com/connect

How to Build Confidence in Your Clients During Depo Prep [Ep 146]

Explore the importance of building confidence in clients for depositions in this episode of Trial Lawyer Prep, hosted by Elizabeth Larrick.

Learn the difference between confident witnesses and ego-driven witnesses, and discover practical strategies for instilling confidence in clients ahead of their depositions.

Elizabeth emphasizes using clients’ words, co-creating preparation materials with them, and offering positive feedback. The goal is to help clients believe in their stories and communicate them effectively under questioning.

We also look at the importance of role play and testing, to ensure clients are truly prepared for their testimonies.

In this episode, you will learn about:

  • Understanding Confidence vs. Ego in Testimony
  • Building Confidence: Using Client’s Own Words
  • Co-Creating Documents for Confidence
  • The Importance of Positive Feedback and Encouragement
  • Role Play: Test Your Client’s Confidence

Follow and Review:

We’d love for you to follow us if you haven’t yet. Click that purple ‘+’ in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Supporting Resources:

Check out the latest ways to re-wire your brain for better deposition prep in Episode 143.

Book a free call with Elizabeth to pick her brain about deposition prep:

Don’t want to miss an episode? Join the Trial Lawyer Prep Newsletter for resources, tips and episodes by going here:  www.larricklawfirm.com/connect

A Fresh Take on Using Video for Case Settlement with Guest Michael Schwarz [Ep 145]

Elizabeth welcomes Michael Schwarz, founder of Prairie Nation Creative, to discuss innovative approaches to creating settlement videos for trial lawyers.

Michael, a seasoned filmmaker, shares his journey from film school to starting a company specializing in impactful legal videos. His company introduced the concept of ‘Trial Trailers™ ­’ – concise and compelling videos designed to summarize case damages and liability, pushing for quicker settlements.

Michael also talks about ‘demand impact videos,’ a more affordable alternative using online interviews for lower-tier cases. Additionally, they explore the challenges of engaging viewers, the importance of early evidence preservation, and how creative storytelling can significantly impact legal outcomes.

Michael also touches on his passion project, the Abandoned Atlas Foundation, which focuses on documenting and preserving historic abandoned buildings, and provides another snapshot into his production style.

In this episode, you will learn about:

  • The Concept of Trial Trailers
  • Demand Impact Videos as Affordable Alternatives
  • The Art of Video Editing and Storytelling
  • Addressing Lawyer Needs with Custom Videos
  • The Power of Video in Legal Cases
  • Importance of Evidence Preservation
  • Bonus! Michael’s Abandoned Atlas Foundation

Follow and Review:

We’d love for you to follow us if you haven’t yet. Click that purple ‘+’ in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.

Supporting Resources:

Guest Michael Schwarz of Prairie Nation Creative.

Learn more about Michael Schwarz and the work he is doing: https://prairie-creative.com/

Email Michael: michael@prairie-creative.com

Watch samples of Michael’s work here: https://vimeo.com/prairienation

You can also watch this episode on YouTube here: A Fresh Take on Using Video for Case Settlement, with Guest Michael Schwarz [Ep145]

Do you have an upcoming trial and want help writing your opening statement? Book a free call with Elizabeth to see how she can help.

Don’t want to miss an episode? Join the Trial Lawyer Prep Newsletter for resources, tips and episodes by going here: www.larricklawfirm.com/connect

Episode Transcript

Elizabeth Larrick (00:01.032)
Hello and welcome back to the podcast. I’m your host Elizabeth Larrick and today we are going to dive deep into a topic that I know all trial lawyers want to know just a little bit more about and that is using videos to promote your cases.

And to do this, I brought along a good friend of mine. I just met him and I saw him working. I saw his work. It was amazing at the Arkansas trial lawyers association seminar. So of course I said, we got to bring him on the podcast to spread the knowledge that he is bringing to this amazing space. So welcome to the podcast, Michael Schwartz.

Michael Schwarz (00:25.962)
Hello. Thank you so much for having me. I’m just absolutely thrilled to be talking about this. Good.

Elizabeth Larrick (00:52.392)
Good, I hope so. You have formed your whole life around filmmaking, which I think is amazing. And then, so tell us a little bit about your background. I know right now Prairie Nation Creative is your company, and we’ll have links in the show notes for everybody. But tell us, Michael, a little bit about kind of your background and how you got started doing film.

Michael Schwarz (01:04.269)
Sure. So I mean really I I’ve just always loved watching documentaries and even as a kid. You know I always thought though like in history class that some of the documentaries were you know a little bit outdated and you know needed a fluff and so coming into this industry I went to film school

at the University of Central Arkansas after graduating from Bishop McGinnis here in Oklahoma City. And I got a Mass Communications degree there at UCA. And then I moved to California for about four years looking to get into the film industry. And I actually got a job at a documentary production house that specialized in this type of work.

And I immediately fell in love with it. I had no idea it was it was even a need or a thing and as you know, people started needing more video for for cases to help explain stories and I was able to use my talents and At that company and then I didn’t really like California I kind of liked where I grew up in Oklahoma and decided to move back and I started my own company and I Couldn’t be more thrilled to be here and and now I’ve like

I’ve been lucky enough to have expanded into Arkansas, Texas, Kansas, even New Mexico and just all around we’re starting to really grow outside of our bubble here. So I’m just thrilled to have this opportunity. so that’s a little bit about my background.

Elizabeth Larrick (02:44.296)
Yeah, awesome. So here’s what I’m hearing. You’ve got some extensive film experience where you went to California, you learn from the pros, and then you said, you know what, I’m going to bring what I know to a brand new space, right? There’s not a lot of folks in Oklahoma city doing what you do. So I think that is awesome. But let me tell you what, why would you get into working with, with trial lawyers? What was that pull to help in that particular segment?

Michael Schwarz (02:54.317)
Well, you know, it’s interesting you actually said what you said, because I think when I first brought this back to Oklahoma and this area,

Lawyers would oftentimes only use this type of video or thing on really, really high end cases like multi-million dollar. And that was all well and good, but I feel like it was all come down to cost.

Michael Schwarz (04:22.679)
I was actually talking to one of my friends, her name is Kathy Christensen, and she said that, yeah, lawyers around here use those every now and again, but they save them for like the multi-million dollar cases, and you know, in which they can be really powerful for. But in my head, I was like, how can we bring video storytelling and the technology of nowadays with compassionate editing and interviewing? And I was like, in my head, I’m like,

how can we apply that to lower tier cases that really need that type of storytelling and to where lawyers don’t have to save it for the really, really big cases. And so I was just in talks with one of my friends and then they gave me a connection and I kind of did some preliminary like just asking them questions, picking their brain. And I found out they were like, I would use this on every case if it wasn’t, you know, 15 to $20,000 to have a video done like this. And so I was like,

How can I make one more affordable? And that’s kind of how the business was born.

Elizabeth Larrick (05:25.956)
Awesome. And that is why when I saw you at Arkansas trial lawyers and I saw what you were doing and went to your website and reviewed the videos that you done, I was blown away that you were able to create this amazing, powerful video that was not a day in the life, by the way, even though I know that’s what you do and we’ll get to that. I promise. But We’ll get to that, I promise.

I love that you are coming into a place to allow lawyers access to this amazing product. And that’s why was like, okay, we are totally aligned because I feel the same way about focus groups. And so I’m so that’s why I was excited to get you in here. So tell me a little bit about you do a couple of different types of videos for lawyers. And I know we talked about day in the life and it kind of has a negative connotation a little bit like it’s, you know, old and traditional. So

Elizabeth Larrick

Walk me through your services.

Michael Schwarz (06:14.157)
Well, you know, and that’s that’s a really valid point. So I knew immediately when I when I kind of came up with a product, I didn’t want to call it a day in the life video or a settlement documentary. And again, those can be really great and very powerful. But part of what the problem was is that a lot of lawyers like we’re oh, it’s just they’re going to follow my client around. And I could do that with my cell phone. Right. And so

Michael Schwarz (06:43.105)
Part of what our talent is is the actual storytelling being You know creating a narrative that helps paint a picture of what exactly that clients been through and I know that some lawyers are familiar with settlement documentaries as well, which actually include interviews but Looking at a few of them. One of the biggest things I noticed was that they were really long and often what the videos intention is to help summarize to the other side what the case damages are, maybe if the lawyer wants to include liability, and they want to include pretty much just a little snippet of what the trial is gonna look like to say, hey, let’s settle this thing ahead of time. But if you bore that other side and make it too long and everybody’s repeating the same thing over and over and we’re not cutting to pictures and we’re not, you know, it kind of looks low quality, I personally think that low production

quality can backfire and be more of a detriment than it is a help. And so while you have your client story, putting that together in a package that’s quick and fast, also it takes the time to breathe and the moments that it needs to breathe and really be there emotionally. kind of, the idea is that you want to make whoever’s watching forget that you’re even watching a video.

you’re just ingesting this thing and you’re like, you’re almost captivated by what’s going on. And of course, you know, defense attorneys, the goal is not to make them cry. That never happens. But the, Yeah. know, gender, I’ve never heard a story where like, wow, a defense attorney was so moved, a defense attorney is moved not emotionally, but like they’re moved in the sense of like, I definitely don’t want a jury to see this.

Elizabeth Larrick (08:21.736)
They don’t cry. What are you talking about?

Michael Schwarz (08:37.843)
And they’re like, you know, yeah. So I don’t want the trial version of this video to come out in front of a jury, which is actually how we coined the term trial trailer. Because I believe that these videos are literally a trailer. This is what the trial is going to look like if we don’t settle right now. And so in my head, I’m like, that made sense. I’ve never seen anyone else call it that before.

And I don’t know, it just kind of stuck. And now we get calls asking if they can have a trial trailer. And it’s really interesting just how coming up with a new term for kind of a refresh of an old thing that people are used to, but if we put more of a modern spin on it, it can really make a huge difference.

Elizabeth Larrick (09:27.9)
Well, and let’s give yourself some credit here. You’re not just re-labelling something. I mean, the editing that you guys do, the thoughtful process of the story, the thoughtful types of interviews. mean, there’s a lot of creative process that you put into it that has created a new product that fits with what’s happening right now. And that is people have shorter attention spans than they’ve ever had.

Just give yourself some credit here.

Michael Schwarz (09:39.15)
I mean, there’s a lot of creative process that you put into it that has created a new product that fits with what’s happening right now. And that is people have shorter attention spans they’ve ever had. We all look at video for everything, but we don’t want to watch a long one. You know, we’re impatient. So, I mean, you’re combining all of this amazing film background.

Elizabeth Larrick (09:56.082)
We all look at video for everything, but we don’t want to watch a long one. You know, we’re impatient. So, I mean, you’re combining all of this amazing film background, like movie thinking background with what we need to, as lawyers, tell a story that’s quick and impactful.

Michael Schwarz (10:06.861)
like movie thinking background with what we need to, as lawyers, tell a story that’s quick and impactful. Well, and I actually appreciate you catching that. I sometimes get into this place where I downplay myself. So I appreciate you catching that, but you’re exactly right. Every single time, like I even do focus groups within my own company and we kind of like, hey, how can we

What’s missing? What can we add? What can we take away? What’s too much? Before we send it to the client. It’s a total team effort here. It’s not just me doing all the editing and I hire some, you know, overseas person just to throw it all together. It’s really a team effort here. And the more that we grow, the more people we can bring on and the more collaborative. And my favorite part is even working with attorneys, you know, because they’ll bring their own ideas.

I have, what’s great to me is that some clients will come to me and say, Michael, here’s the client’s information, go do your thing. And we have other attorneys that come to us and say, Hey, I have an idea. Let’s work together to bring in like, they’re very involved. And, and if you were to ask me which one I prefer, I don’t have a preference. I really, I love the sometimes working with attorneys and I love just being able to go out and do it too. So, but at the end of the day, the

main point is that there are really, really difficult hurdles in our attention spans nowadays. And if a video is 30 minutes long, it has to be changing subjects, like new content, and you have to bridge things together. Make it flow, because if you let the video die down even for just a second, you’re gonna lose them. You you really gotta keep it moving, keep it going. And so sometimes…

Videos are 30 minutes, it doesn’t happen very often, but when it’s 30 minutes, there’s a lot. There is a lot to the case, and a very… generally they’re about 12 minutes, but, sorry.

Elizabeth Larrick (12:08.968)
Yeah, that’s a large case. Awesome. So I know you do… Sorry, 12 minutes. I’m so sorry. So normally about 12 minutes is a trial trailer.

Michael Schwarz (12:18.665)
Yeah, and that’s about a standard, but I would say they can be as short as four minutes, and they can be as long as, like I said, 30 minutes. It just kind of depends. I say average.

Elizabeth Larrick (12:29.488)
Yeah. And so I know you do a lot of the trial trailers. What are some other things too that you got that y’all are doing? I know you said, so are there any other kind of videos that you guys are producing for lawyers?

Michael Schwarz (12:32.941)
things too that y’all are doing. know you said, so are there any other kind of videos that you guys are producing for borders? So it’s interesting you asked that because when we started filming them and putting them together, one of the biggest notes we had still was that even though our prices were significantly lower than the 15 to 20,000, it was still like, hey, I’d love to use this on every case, but.

It’s again, you know, it’s still a little bit costly. So I was like, how can we come up with a product where maybe no in-person filming is required? So another video or another video product that we offer is actually called the demand impact video. And it’s basically a little brother to the trial trailer. And it’s essentially all the same editing graphics, everything you love about the trial trailer, but we do over the internet based filming.

Excuse me like zoom interviews is probably what but we use a different type of program the the help with production value But it’s essentially Zoom interviews which cuts down on the cost significantly and they they these types of videos are more reserved for like 300 thousand dollar cases a hundred thousand dollar cases when you’re just trying to tell the story and you don’t want a big like a well, not a big production crew to start with but you don’t want to

Elizabeth Larrick (13:34.685)
Mm-hmm.

Michael Schwarz (13:56.183)
pay for the travel and everything involved, and you just want your clients to tell their story, we can actually help kind of put the story together through online video interviews and then edit it to be the same thing that you love about the trial trailer at a much lower cost.

Elizabeth Larrick (14:13.362)
How long are those videos?

Michael Schwarz (14:15.285)
And they’re about the same. I would say they’re generally shorter. cause we, with the trial trailer, you get five interviews and then with the demand impact video, you get two interviews, but, then, you can add on any amount of interviews. It’s just a little extra cost, but I’ve developed this product specifically listening to lawyers who want to use videos more frequently in their cases, but they don’t have, the, the resources or funds to be able to spend.

You know, I think we’re charging 6,300 right now for our trial trailers as of today. And these are 2750, $2,750 for those. And we have found that there’s a lot more interest in that now for lower value cases that still need a story to be told.

Elizabeth Larrick (15:03.442)
Sure.

Elizabeth Larrick (15:08.54)
Sure, absolutely. I think that when you, so thinking in people’s minds about making a 12 minute video or even a six minute video, mean, the, the power of your editing is, overwhelming. And I say that just because I, you know, used to think, I could do my own video editing. then hours and hours go by and you just, you know, it really takes a long time. So there is definitely a craft to it. There is a professionalism that goes into

Michael Schwarz (15:42.996)
Yeah, and you know on that like one of my favorite parts it’s like it’s literally it comes down to the tiniest of things like if you have two interviews right and someone is saying something and they’re like, you know, my father he can’t walk the same and he’s you know, he’s hurt because of x y and z and you have somebody else kind of adding on to that. I’ve seen cases or I’ve seen previous video work done where they would just butt those two interviews up right next to each other.

And it, can almost hear the edit where you can almost like, you know, but like just the small amount, just putting a little bit of space in between interviews and, and, know, really thinking about the pacing too, and making sure that it’s not like, jarring. those are like my favorite details, sound effects, a little bit of music. You don’t want too much music. You just want a little bit of music just to help because, we’re rhythmic, creatures.

We like rhythm and music is not, I’ve often heard that music can be, it’s like, you’re trying to make them feel something. It’s not exactly true. Music can do that if you use it wrong. What I like to use music for is to help just kind of keep the pacing going. But more importantly, when we change subjects, when we go from one, like we go from maybe liability.

Elizabeth Larrick (16:51.112)
Yeah, yeah, yeah.

Michael Schwarz (17:10.285)
to damages or we go from damages to future concerns. Like when you go from those different sections, you have a music change. There’s like a change in energy and that way it’s like, we’re going on, you know, we’re keeping that momentum going. And so little things like that can make large amounts of difference and those are my favorite parts. Sure, and I mean, also when you think of how our brain works, when you are queuing in more than one sense, like more parts of our brains like.

Elizabeth Larrick (17:29.606)
Sure, and I mean, also when you think of how our brain works, when you are queuing in more than one sense, like more parts of our brains light up and the more likely we’re going to be engaged. And like we said, keeping people’s attentions these days is like kind of the key part. We could be telling a super compelling story, but if I’m just talking at you.

Michael Schwarz (17:39.11)
and the more likely we’re going to be engaged. like you said, keeping people’s attention is the part. We could be telling a super compelling story, but if I’m just talking at you, you’re going to be gone pretty quickly. if the story cues into my visuals and what I’m hearing, and then some music, which is like, it kind of plays on keeping people engaged and then also, you know.

Elizabeth Larrick (17:52.05)
Like you’re gonna be gone pretty quickly, but with the story cues into my visuals and what I’m hearing and then some music, which is like, it kind of plays on keeping people engaged and then also, you

Michael Schwarz (18:05.235)
It does happen to other parts of our brain that really help with persuasion, even though people say, you’re trying to make me sympathetic. Well, sure, there are definitely times where, you know, we’ve seen commercials that 100 percent, you know, you know, donate for the animals that Sarah would love. We all know. It’s like, it’s playing on me. Yeah.

Elizabeth Larrick (18:05.288)
it does tap into other parts of our brain that really help with persuasion. Even though people say, oh, you’re trying to make me sympathetic. Well, sure. There are definitely times where, you we’ve seen commercials that 100%, you know, that, you know, donate for the animals that Sarah McLaughlin song, we all know that she’s like, ah, that’s playing on my sympathies. But you guys are a little more subtle than that. would say.

Michael Schwarz (18:29.193)
Yeah, we like our interviews and the client story to speak for themselves. The music’s just there to help guide it, help, you know, we’re taking the viewer’s hand and walking them through their life story. And exactly, it’s just like, we actually had one of our videos called By The Defense, we actually also, you were asking me about other products we do, we also do,

Like animations sometimes, like not big animations of like recreation. Like we don’t do that. We will happily refer you somewhere else. But like little graphics. think there was, they wanted to show how the water levels would like impeach on this person’s property. Well anyways, we put this beautiful animation together, little graphic animation. It was called a cartoon by the other side. like, oh my, it’s a visual representation of what, you know.

Elizabeth Larrick (19:20.401)
I’m

Michael Schwarz (19:24.333)
And it was, it wasn’t ins- I was not insulted by it because like obviously they’re just grasping at straws. To me, an insult like that means I did a good job. That’s right. They need to label it something, right? Yeah. And if they’re- that means they’re grasping at straws and trying to say anything they can to keep that out. It’s like… Alright. Cartoon it is. Anyways.

Elizabeth Larrick (19:34.342)
That’s right. That’s right. Because they need to label it something, right? So that, yes.

Elizabeth Larrick (19:49.192)
Awesome. tell me a little bit about, let’s walk through a little bit of like, what are this, you’ve got these videos, like what are some of the problems that you’re trying to solve for lawyers with these videos? you know, I think almost all of these may solve some of the same problems, but you know, kind of walk me through that.

Michael Schwarz (19:55.319)
video.

Michael Schwarz (20:02.157)
I would say 99 90 % of the time what our videos are for are damages Because day in the life videos they can show the day-to-day struggles And those are great and those could be very powerful especially if someone’s an amputee or like they you can see the scars and you can clear just them walking around you can see

how their life has been affected. But sometimes a day in the life video is not good for invisible injuries. Like let’s say, like we’ve had a couple of cases where… Brain injuries. Oh yeah, sorry, I thought you were saying like my, no. Oh no, brain injuries, yeah. Brain injuries, yeah, cancer, just things you can’t see in a day in the life video. And so our solution is to…

Elizabeth Larrick (20:44.818)
Brain injuries, yeah, sorry. no, no, no, injuries, yeah.

Michael Schwarz (21:00.813)
interview the clients their friends and family and mix that in with day in the life video and that way whenever lawyers are saying like to the other side like Yeah, our patient or our client with brain injury is going through this this and this hearing it firsthand from those people and bringing up graphics and showing them all together and it all mixes in and by the end of it they’re like, We’re screwed. So our

Our intention and you know, one thing that I keep learning. The other part about this company that I love is that I learned something new every day. And so when talking with my clients and figuring out what their needs are, oftentimes I’ve heard over and over again that defense attorneys often take these cases without really knowing much about it. And so The company hires the defense attorney or they have one on staff. And so they’re kind of coming into this case blind. And so a video.

right off the bat can be something like, my gosh, okay. And then they can go back to their client or their client and say like, hey, this is a really damaging case. I really think you ought to settle for the X, Y, and Z. But if you’re sending a demand letter, it’s long and it has a few pictures in it. It could take a little bit longer for that process to happen. so I’ve actually heard from multiple of our clients before that

The video was a game changer right from the start. In fact, I just got an email two days ago that they’ve already settled the case and we shot it a month ago and turned in a product two weeks ago and they’ve already resolved it for like 1.25 million. And they got the policy limits, everything, and they said the video was a huge part of that. So I think the problem that we’re trying to solve is how can we convey

Elizabeth Larrick (22:45.308)
That’s amazing.

Michael Schwarz (22:56.673)
to these defense attorneys who come into the case not knowing much and tell our side of story. Theirs, like your side of the story in a concise, quick, powerful way that’s, I don’t want to ever use the word guaranteed, but that is most likely going to be a game changer in some way right from the start.

Elizabeth Larrick (23:21.712)
Awesome. Yeah, and that’s what I going to say is, you know, it seems to me like one, it’s very effective communication because it’s quick, quick and to the point, but also you’ve got the story format, which sometimes I will tell you from a practicing lawyer perspective and also now, you know, as a, as a consultant, it is sometimes really challenging. We hear that told to us over and over again. It’s gotta be a story. It’s gotta be a story. And it’s so challenging sometimes when you sit with a case for a long time.

Michael Schwarz (23:26.231)
Yeah. Yes.

Michael Schwarz (23:37.71)
It is sometimes really challenging. hear that told to us over and over again. It’s got to be a story. It’s got to be a story. And it’s so challenging sometimes when you sit with a case for a long time. And that’s because again, we get these things at inception right when it happens, but it may take some time for things to develop, to file lawsuits, to do a lot of the point to get where they’re like, okay, now is when I need to get Michael in.

Elizabeth Larrick (23:49.948)
And that’s because again, we get these things at inception right when it happens, but it may take some time for things to develop, to file a lawsuit, to do a lot of the point to get where they’re like, okay, now is when I need to get Michael in. And so it can be a struggle sometimes to then put the whole story together in a way that is short, which is why, like you mentioned, sometimes our demand letters are pages and pages. And again, sometimes they have to be, right? When we have adjusters that require all the key

Michael Schwarz (24:03.551)
And so it can be a struggle sometimes to put the whole story together in a way that it’s short, which is why, like you mentioned, sometimes our demand letters are pages and pages. And again, it’s enough they have to be, right? When we have adjusters that require all the key language and the keywords, but then you’re able to basically take that and create this powerful video that anybody who opens that file

Elizabeth Larrick (24:19.902)
language and the keywords, but then you’re able to basically take that and create this powerful video that anybody who opens that file most like what you’re going to do. You’re to go to the video first, right? Like any, we have any surveillance video, that’s show me that first before we do anything else. So, that is a great story as far as helping people get things done quickly that you gave us here about an email you got yesterday.

Michael Schwarz (24:29.517)
Most likely what you’re gonna do. You’re go video first, right? Like any surveillance video. Show me that first before we do anything else. that is a great story as far as helping people get things done quickly that you gave us here about the email you got yesterday. Yeah, and on top of that, I always forget this one. Evidence preservation is an extremely important part because like we have been getting more and more videos lately where we go and film right after the, so like right when

the lawyer takes on the client, they call us, we go and do kind of just day in the life and film the interviews. And that way they have it early on. And that way, even if it takes a, you know, six months or a year to get things done and their client is mostly healed now, but they’re back to work and, they missed three months of work and it was a really terrible time for them at that time. We have all that footage that showed their struggle right then and

It’s so much easier to tell the story when it’s happening as opposed to having them go back a year earlier and say, oh, that was a really tough time for us. And then you see them walking around great and fine, and it’s a little harder to, I’m not saying it’s impossible. It’s just, it’s so much easier. So lately we’ve been getting more and more clients that will hire us as soon as they get the client knowing that we’re gonna have a video done. It might not be six months from now.

but we’re gonna get it filmed now so we have a more powerful story.

Elizabeth Larrick (26:00.402)
Yeah, that’s a great idea too because jurors want to see video. They expect that we have video of the crash or the incident. They expect that there’s going to be video somewhere along the way. So that’s an, as an excellent idea to get you in early to go ahead and just start queuing in and creating a video database so that you can make that story video later on.

Michael Schwarz (26:23.185)
Exactly exactly

Elizabeth Larrick (26:27.504)
Awesome. Well, you gave us a little bit of an example so far, but could you mind just walking through a little bit more of an in-depth example of how a trial trailer helped a lawyer?

Michael Schwarz (26:28.045)
Sure, I’ll actually give the the most public one that I have it was a yeah, so and he would be more than happy to be a reference if you have any questions, so Taylor King law in Arkansas They hired us to do a wrongful death on Somebody in, Arkadelfia. His name was Max and he was killed in a trucking head-on collision. And they had us come in and interview all of his friends all of his family. And we put together I think that one was about 12 minutes just because his life was so Impactful. He worked in prisons helping Helping with faith and and he also like went with his golfing buddies and

He mentored the person that worked for her at his insurance company. His wife ended up having cancer and she was in remission. And so now she’s scared if it’s going to come back. She’s scared she’s going to lose the house. She’s scared she’s going to lose her own business that she started. So there was a lot of, a lot of story to that. And so we, we put this together and I, I don’t want to say I don’t remember, but I believe they sent the demand letter, just filed the case.

I can’t remember if they filed the case or they didn’t file the case. It’s one of the two, but they didn’t have to do depositions. Nothing. It was just our video with the, with a few of their other materials that they sent. but the main thing was the video and they settled for eight figures. and so that one, still like brings brings a tear to my eye every time I think about it, because that family could have been drugged through them, dragged through the mud for.

you know, two, three years, four years, but right off the bat, they were like, no, this is, this is, you are at fault. We barely even had to go into liability. I think the other side was already accepting liability or they were right on the edge. But our video was just like, no, you’re, and we actually heard from the insurance adjuster on that one who said, I see these videos all the time and I’ve never seen anything like this before. Your client story was empowering and so we’re gonna give you this it was obviously wasn’t a defense attorney because they would have never said that but but i don’t know i don’t know also that one day i know there’s some smart ones out there i’m not gonna discount all them i cannot wait for the day that a defense attorney gives us a compliment that would be great oh that’s gonna be that’s gonna be like a big banner that’s gonna pop up every time that you go to the website

Elizabeth Larrick (29:03.4)
It’s possible. Maybe. I know there’s some smart ones out there. I’m not going to discount all of them.

Elizabeth Larrick (29:16.86)
You gotta put that on the website if it does, okay?

Elizabeth Larrick (29:25.072)
Which leads me to ask, just because I know some people may be wondering, do you ever work with defense or defense or insurance companies?

Michael Schwarz (29:26.189)
Sure.

Michael Schwarz (29:32.31)
So that’s a great question. I have worked with a couple of defense attorneys, not on the personal injury side, but more of like, trying to think like drone footage or like we do drone site inspections, things like that. Not really, just more for evidence preservation. We’ve also done surveillance enhancements or like body cam, police body cam enhancements where we’ll take video.

gotten from a security camera or like I said police body cams and we will enhance them to either make them look a little bit better or We’ll take audio files and make dialogue appear more clear or like happen more clearly And so we do a lot of enhancements as well And that’s usually the type of work we do for defense attorneys, but we do that work all the time for plaintiff work as well I don’t really advertise to defense attorneys not because I don’t want to work with them, but just because

Elizabeth Larrick (30:26.312)
Thank

Michael Schwarz (30:31.309)
most of the bread and butter of what we do are obviously for plaintiff. And you have a total heart for the plaintiffs. That one. Yeah, that too. No, no. know that you do, if you go to the website, you do a little bit of real estate stuff. So you do some other type of work. So what I want to ask you about is Abandon Atlas Foundation. Tell us, there’s a little bit of a sidebar, but I it very interesting. So I think it’d be super

Elizabeth Larrick (30:35.596)
And you have a total heart for the Plaintiff’s work as well. No, no, I know that you do, if you go to the website, you do a little bit of real estate stuff. You do some other type of work. So what I want to ask you about is Abandoned Atlas Foundation. Tell us, there’s a little bit of a sidebar, but I found it so interesting, so I think it’d be super fun for people to know about you. Tell us about that.

Michael Schwarz (31:01.718)
Wow, okay, I love so I like to say we have two sides of our business we have the legal production side which is what we’ve been talking about and we have the Abandoned documentary side so we started a nonprofit called abandoned Atlas Foundation Because I loved in high school. I loved to explore old abandoned buildings and historic places that were really run down and creep creepy old hospitals and amusement parks that were grown up with trees. And it was really fun because you had all these historic places just completely abandoned. It used to be, I’m actually getting chills just talking about it because I love it so much. And over time, just like you being in the only space and being in an old hotel that still has beds and chandeliers and Persian rugs in it, and you’re the only one there.

and it hasn’t been stepped foot in for years. It’s just interesting. But after high school, I was like, man, I love abandoned building so much. I wonder how I can make a living off of it. So I figured out that with our documentary filmmaking, we can help shed light on some of these historic properties, starting a YouTube channel, working with developers to tell their story of how they restored an abandoned building. We also write articles.

On these historic places and they can be found at like abandoned ok.com abandoned AR like so we have now 24 states I think and we’re trying to find other photographers around those states to help document these important historic places that have that need a second chance and there are developers Everywhere that are always looking for their next restoration project. And so we’re hoping to create a huge database

of these places that have the full history, pictures of what it looks like and why it needs to be saved. We’ve worked with schools or like universities that have a design, interior design program where they’ll take old abandoned buildings and the students will draw up of how they would restore it if they had the chance looking at it. So there’s so many different things. And we’re even working on a series right now in Pine Bluff, Arkansas, the fastest shrinking city in America and and that’s been really interesting it’s gotten 3.7 million views on YouTube and so when we talk about retention rate and how to captivate audiences we do that all the time with these abandoned buildings for a YouTube audience and so you know that’s how we can kind of apply it to both you know so yeah exactly

Elizabeth Larrick (33:45.724)
I love it, I love it. You’re staying in tune with what people want by, know, that is so awesome. So we will definitely leave a link to that as I know that you have a lot of passion for that.

Elizabeth Larrick (34:14.696)
That is so amazing that you have translated your passion to that. And I even know you’ve written a couple of books too as well about it. Oh, that’s right. Abandon Arkansas, Abandon Oklahoma. mean, you have a passion for this. What I love is just the historical aspect of these places that have just, you know, that are a piece of our history, but they just go by the wayside because they’ve been replaced.

Michael Schwarz (34:20.192)
yeah, you mean these? So we have a co- That’s right! Yeah.

Yep.

Michael Schwarz (34:34.093)
but the there was one particular building. It was called the Majestic Hotel in Hot Springs and we tried to save it. We were we were on a mission. I made it actually a feature link documentary about it.

Michael Schwarz (35:04.045)
In the city was trying to demolish it and we tried to save it. We ended up losing the battle, but I think it the The loss of that actually ended up saving other buildings in that town And so we’re trying to save some other buildings But anyways, the majestic was my favorite place because it was literally like you walked back in the 20s And everything was still there

Like the spas the the check-in desk that literally everything you would want in a historic hotel was still there in Almost like a museum you had to yourself and so I thought that could have been restored, but unfortunately the city had other ideas

Elizabeth Larrick (35:40.38)
That’s so cool.

Well, that’s okay. You preserved it for us so that we can go if you’re interested in, we will put a link in the show notes for that as well. So if we have some lawyers who are interested in just learning a little bit more about what you do as far as filmmaking and that kind of stuff, what’s the best place someone can go to learn about you?

Michael Schwarz (35:58.573)
best place someone can go to learn about you. That’s great. So if you just go to trialtrailer.com, it’ll take you to our website where you can learn it. There’s like three little categories down there. It’ll say legal impact videos, which is where our trial trailers demand impact videos would be. We have a couple of public samples that you can watch on that page. And then if you want to learn more about our historic

buildings are just interested in that. There’s a tab for that. And then you have the other category. We do so much that we just labeled everything else in other. So that would be realistic. Yeah, exactly. The two main things are the historic and the legal. Those are our two biggest things. So it’s good to have a passion. I appreciate that tie in to helping you with YouTube. So do you have a

Elizabeth Larrick (36:36.85)
then that’s okay, we’re talking to trial lawyers. we, you know, I totally, yeah. So if…

Elizabeth Larrick (36:45.991)
It’s good to have a passion and I appreciate that tie-in to to helping you with YouTube. So do you have a YouTube channel for the Prairie Creative Nation or Nation Creative Prairie? Let me just start over. Let me just start.

Michael Schwarz (36:55.213)
It’s okay it’s Yeah, so there’s one for Prairie Nation creative And I think it’s just at Prairie Nation creative. You could also just google Prairie Nation creative our thing will come up there There’s not like a YouTube channel in the standard sense where we are we’re like, hey guys, welcome back to our YouTube they’re usually filled with samples and just

Elizabeth Larrick (37:04.136)
Do you have a YouTube channel that we could look at too?

Michael Schwarz (37:23.502)
random stuff we might be doing for trial lawyers associations and things like that. It’s, it’s kind of, it’s not a YouTube channel that’s meant to be a YouTube channel. It’s more of just a demo reel for some things that you can go see. It’s, it’s full of just a bunch of random stuff, but shows what we can do. Wonderful videos that align with projects that maybe- Yeah, it’s full of, exactly. I, you are so much better. I’m just like, yeah, it’s just a YouTube channel for our stuff and-

Elizabeth Larrick (37:40.804)
wonderful videos that align with projects that may be random to a lawyer, but not random for you. Yeah, you’re good. we went. That’s right. That’s exactly right. No, Michael, you’ve been so lovely to have on as a guest. Is there anything I didn’t ask you that you think would be helpful for lawyers to know?

Michael Schwarz (37:52.587)
You’re like, you’re my personal chat GBT, know, like, no, you mean, what?

Yeah

Michael Schwarz (38:05.569)
Hmm. That’s a great question. you know, I think one of the one of the biggest reasons I do this too is because our team, get to work on one on one with your clients. and I think the, obviously this is not the only reason, but it’s interesting to be able to walk away from a shoot.

and interacting with clients and hearing them say, wow, that really felt like therapy. I’ve never actually said, like, sometimes I walk away and they’re like, I never thought I would ever say anything like that. cause I don’t show up like our team, don’t like show up with like a list of questions and we just kind of go down. Like we have kind of a pre-cong, it’s just engaging. It’s just like a conversation and we get to know them. We get to hear what their struggles are. And I don’t know. It’s just,

That’s what kind of motivates me to do what we do and then to see the final product really make a difference in someone’s life. I mean, why else do this job?

Elizabeth Larrick (39:11.336)
That is an amazing note to end on. Okay, so we’re gonna have all the contact for Michael and his company in the show notes along with a couple other links if you’re interested about the Abandoned Atlas Foundation. Until next time, thank you so much and again, thank you so much Michael for joining us.

Michael Schwarz (39:11.693)
That is an amazing note to end on.

Elizabeth Larrick:

The company in the show notes along with a couple other links if you’re interested about the Abandoned Atlas Foundation. Until next time, thank you so much and again thank you so much Michael for joining us.

Michael Schwarz: And thank you! You did a wonderful job. I’ve been watching your podcast and it’s been really great so I really appreciate you having me on as a guest. You do incredible work too so don’t discount that. Use her for your focus groups.

Elizabeth Larrick (39:41.916)
That’s right.

The 8 Second Rule That’s Costing You Verdicts [Ep 144]

In this episode, Elizabeth tackles the challenge of capturing and maintaining attention in legal settings, emphasizing the importance of the critical eight-second window to engage audiences like judges, mediators, opposing counsel, and juries. Discover methods to simplify complex legal jargon and prevent cognitive overload, ensuring clarity in your arguments.

Elizabeth dives into crafting compelling trial strategies, focusing on the power of visual comparisons and thematic development in opening statements to effectively counter defense narratives. Whether it’s contrasting visuals or structuring arguments to reinforce your points, these techniques will elevate your trial preparations.

In this episode, you will hear:

  • Mastering attention in legal settings using the critical 8 second rule
  • Simplifying complex legal jargon to avoid cognitive overload
  • Utilizing visual comparisons and thematic development in trial strategies
  • Integrating visuals with verbal communication for enhanced audience engagement

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Supporting Resources:

Do you have an upcoming trial and want help writing your opening statement? Book a free call with Elizabeth to see how she can help.

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    Episode Transcript

    Welcome to the podcast Trial Lawyer Prep. I’m your host, Elizabeth Larrick, trial lawyer turned consultant here to help lawyers clearly communicate their cases in order to win.

    In today’s episode, we will directly speak to how we can hold people’s attention and not lose it. We have eight seconds to grab people’s attention. We already know as lawyers that attention spans are getting smaller and smaller. It really doesn’t matter who your audience is. It could be a judge, a mediator, opposing counsel, or a jury. Either way, we have eight seconds. If we lose that eight seconds, it is costing you verdicts, winning, possibly even settling cases quicker.

    This episode, we want to talk about how we can work through that eight seconds to grab attention, but also to avoid cognitive overload, giving people too much at one time. I want to express all the things that we have found in doing focus group research, going to trials, and getting feedback to understand what worked. And of course, we know when it doesn’t.

    So let’s talk about our eight seconds. There’s so much research that goes into our attention spans. Tons of marketing companies pour millions of dollars into figuring out what is the attention span. And right now, most current research I would say is eight seconds. What we really want to know is how to get that eight seconds down and keep their attention. We’ve seen this before. If you’ve watched any of the CLEs that talk about opening statements, if you’ve read any of the fabulous books that are out there about setting up and structuring opening statements, you will know that the instruction, the request is to start with a hook. Start with a simple attention-grabbing sentence. This case is about boom, boom, boom, starting with a statistic because we want to grab that attention, right? Get those brains going.

    The other thing that we want to make sure that we do is then be able to keep that attention without overloading or overwhelming our brains. What happens is we unknowingly provide a bulk of information that overwhelms our brains and they end up being turned off. When you’re speaking, you’re giving folks a good rundown of the case, maybe you’re rundown the evidence, maybe the standard that applies. When you do that, if a juror or anyone in your audience hears a word that they don’t understand or maybe a phrase, or maybe it’s just how you’ve actually phrased the sentence, their whole brain will stop processing anything else and direct all the energy into figuring out that one word, that one phrase, or trying to restructure the sentence to figure out what you’re saying. Meanwhile, you’re still talking and delivering information and they’re not receiving any of what happens then? Well, maybe they keep trying to listen. Maybe they go to something else and think about other things. Maybe they think about what they’re going to have for lunch. Either way, they’re not listening to you. Either fill in the gap with what they think you said, taking a guess, or they just sit back and just resolve that they’re just not gonna understand. It makes no difference to them. And they’re just not gonna pay attention. I don’t want that for you. I want you to be able to grab people’s attention. I want you to work through cognitive overload.

    And so we’ve got three plus a bonus that we’re gonna talk about here today that you can work through and these are simple things, there are three very simple things we can do with any presentation you’re about to give. So think about opening statement, think about mediation, think about an upcoming hearing that you have. All three of these things can be applied to any presentation you’re about to give so that you don’t lose someone’s attention or you don’t sit in their brain on a scavenger hunt trying to figure out a word or a phrase that you use. And again, these are time-tested results, done focus groups on these topics, read books on these topics, and again, taking these things to trial to test it out.

    Number one is linguistics or language. We are really known for using some large legal terms, medical terms that really can stump jurors. I see this very often in focus groups and the easy thing to do is just pair. I know that we have to use certain languages in certain cases. We have to do it. The law requires us. I understand that. I’m not trying to fight against that, but what I want you to do is pair it. And you heard me already do that. When I said linguistic, I paired it with language. So I want to give you a couple other examples that have gone through focus groups. And we have heard directly, right, that these are things that need to be paired. So medical malpractice cases are great examples of this. And we once had a medical malpractice unfortunately the person developed some eschar. Well, that’s dead tissue. Now the lawyer used this word no less than 10 times.

    And that was the first question we got when I asked for what do you think? What is your impression from this information? They were like, I don’t know what that word is. Even though, right, he may have explained it, because he kept using it, the brain kept getting stumped again and again and again. And so all we did was very simply reduce the amount of times you use the word, but also we just paired it together. We gave it a little sidecar, right? Like, eschar, dead tissue. It just goes right along together, so they pair together. Another example here recently was uncontrolled intersection. Now that stumped me because I don’t know really what that means.

    So we paired it together with an intersection without any signal or sign with how to direct traffic. Now that’s a long pairing, it was a key element in the facts of the case. So I didn’t want to lose the people in the focus group early. And then I paired it with a I said uncontrolled intersection showed a picture and then I paired it. An intersection without signs or signals that direct traffic. Boom, simple, right? Super simple. Again, these are simple tips, but we tend to overlook them. So number one, think language when you’re walking through your presentation. How can I pair my language or change the language, remove it altogether to make it very simple?

    Number two is structure. Number one, let’s just have it. A lot of times we put together arguments, we put together presentations, and we don’t really think through the structure. So this is where we’ve talked about rules of three. We’re going to say it again, rules of three, working memory in our brain can hold three to five things. So if we already say, I’m going to walk through three can handle three. That’s easy. But when you can structure it and a lot of times people say, well, but what if this particular case m is going to have six different questions in the verdict form. Or what if the law has five elements? Okay, so we’re getting into the nitty-gritty here. When we wanna structure things in a three, we wanna go to that 30,000 foot view and try to get broad and then group it together. This will also really help you cut the fluff. Right, so if we’re making our strongest argument, not everything can go in there. it’s either fit in or it’s not. It’s not gonna be important. But not every detail’s important when we give our first presentation, right? Thinking about you’ve written a motion. You’ve given pages of information over to the judge and now you’re going to stand up and give your argument. You don’t need to hit everything in that motion. You need to hit the strongest things. You’d have strong structure and hit the top thing. And the same thing happens with an opening statement, You can’t give them everything in the opening statement. It’s overwhelming. You will lose them. So you want to make sure you structure it down to those three different pieces, right? Rule of threes. and then everything else can be saved for gonna actually give it more emphasis by targeting it later in cross exam or direct exam, okay?

    Alright, next one is cognitive space. So this just means that when we look at our sentence structure, we make it simple. We don’t have long, dense sentences with lots of information. We take those apart and we give simple sentences that are very short and sweet and to the point. Alright, so if you’re gonna talk about a car crash. m on July 6th, it was a stormy, rainy night when the car was going eastbound on 35 with slick rain on bald tires. That’s kind of a lot. You really wanna break that down. There are lots of pieces in there that are helpful to the story, so just take it back, And realize what’s really important here. Is July 6th important to what the jury needs to hear? Not likely. So what is it? It’s the weather, it’s the bald tires, maybe it’s you’re on a highway. How many lanes are on that you’re just gonna break that down and when you do that, you’re giving space for the brain to process. Instead of trying to cram six things in a one sentence, we’re spacing it out. also make it easier on your audience who is listening.

    Alright. Last bonus point I will say, and we will do an entire episode on this because I know how important it is to have a visual presentation that matches what you’re saying. So I talked a little bit about this. earlier we talked about showing a picture of an uncontrolled intersection while pairing it with what it we in order to grab attention and keep attention, we want to use visuals that convey our message but not duplicate our message. So many times when we’re using PowerPoint, we’ll just put the words on the screen and then we’ll read them. This actually compounds the difficulty of working memory. Makes it difficult. So what you wanna do is you wanna be able to pair your message, right, visually with what you’re saying. You don’t want it to be a duplication. And when you do that, people will pay more attention. Just typically, people identify as visual learners, even though learning styles have been debunked, that’s okay. If we wanna speak to how each person learns in your audience. I mean, if you have a jury, you have probably many different styles or many different ways that people want to learn. So you’re gonna hit both of them. You’re gonna have the visual, you’re gonna have the verbal, and that’s gonna key in on keeping our eight seconds, keeping things moving. keeping people’s attention, but also allowing some space. Because as you put together your presentation, you’re gonna wanna follow the same rules. If you put a word on the screen, maybe you’re gonna verbally pair it with a simpler term. You’re gonna use simple structure on your PowerPoint slides, right? Not dense wording. And then of course, you also wanna make sure when you structure it, It follows with what you’re saying.

    Wanna talk a little bit about an example here recently, and we just had. So I worked with a lawyer, we’d done three short virtual focus groups on the same case over a period of a year as they got ready to prepare for trial, to prepare for mediation. tested many different things. We parts of the story, pieces of the defense arguments, and then it was getting ready for trial. So we came together for what I would call a strategy session. We each did our own homework, looking at the past focus groups. We wanted to look at what is working, what is not working, and how do we need to structure this opening statement.

    So thinking through our eight seconds, we want to know what had to go first, right? Primacy. would be the hook that we would need to do? And then we also looked at what was working for the defense. and what was being tapped into. And again, we’re obviously running these focus groups and playing the defense. The point of view that was being tapped into was significantly defense. And so they were tapping into the point of view of the juror as a homeowner. And this particular case involves an knew, oh okay, we need to get ahead of this. This may need to be the thing you do very first, the primacy. We have to set this out straight for them and in a very simple way.

    And so that was what we worked on. The rules that a business must follow to keep their place safe and how it’s different than a homeowner. we needed to think about how to educate them very simply, but then also even pair that with questions and jury selection. in that hour that we spent together, we really just worked on what would be first had to grab their attention, but also set things straight in a very simple language, very simple structure, And then ultimately had to make it very have this eight seconds. And through that visual comparison. Even if our slide had a business building versus a home, that would still be able to bring up different things in their mind on top of what the lawyer would have been saying an opening statement. So we were able to get a lot of work done on our themes, on our structure, and how to get out in front of oh the point of view that the defense was using to win the case.

    Alright, I hope that this episode was helpful to you. If you are preparing for trial and you want to review your opening statement, maybe look at injecting case themes, I can help with that. There’ll be a link in the show a free consultation call if you’re interested. Alright, thank you so much for tuning in to this episode and until next time, thank you.

    Rewiring Witness Prep: 3 Brain Science Strategies Every Trial Lawyer Needs [Ep 143]

    Elizabeth explores the application of brain science in witness preparation, offering trial lawyers strategies to enhance deposition prep. This episode focuses on leveraging the limbic system and amygdala to reduce stress and improve memory retention, moving away from fear-based tactics. Elizabeth discusses the importance of engaging clients by addressing their concerns and shares methods to counteract the forgetting curve through repetition and structured sessions.

    Elevate your practice with these insights for building a strong foundation in witness preparation. Elizabeth highlights the significance of understanding and applying brain science to transform the way trial lawyers approach witness prep. By addressing the emotional and cognitive needs of clients, lawyers can create a more supportive and effective preparation process. The episode emphasizes the benefits of using technology and structured repetition to ensure that clients are well-prepared, confident, and able to retain crucial information.

    In this episode, you will hear:

    • Transforming witness preparation using brain science techniques
    • Avoiding fear-based tactics to enhance client memory retention
    • Importance of repetition to combat the forgetting curve
    • Empowering clients with confidence and clarity through tailored strategies

    Supporting Resources:

    Learn more about the Forgetting Curve

    Need to earn CLE credit and learn more about witness preparation? Check out my in-depth presentation: Witness Prep That Works through ALI CLE.

    Set up a free call to talk to Elizabeth about her witness prep services: www.calendly.com/elizabethlarrick

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      Episode Transcript:

      Looking for ways to improve your witness prep for your clients? Maybe you have a challenging client who you need to find a different way to communicate with them. Well, this episode is for you. Hello and welcome to Trial Lawyer Prep. I’m your host, Elizabeth Lerick, and we are here to talk all things preparation for trial lawyers. Today’s episode is going to focus in on witness preparation for your client.

      And I want to talk about how we can use brain science to better improve our witness prep. Now I gave a full CLE credit presentation on this particular topic with ALI. And you can actually still watch that on demand at their website, which I’ll include in the show notes. But today I want to give you an abbreviated version and just three simple ways we can improve your witness prep.

      work with our brain instead of against it. I know that witness prep can be a little bit of a daunting task and sometimes we put it off. Sometimes we even delegate it to somebody else. But I want to make us smarter and that is why using brain science we can use the natural pathways that we already have in our brains, meaning making memories, all right.

      Elizabeth Larrick (02:10.138)
      to make it easier for our clients to retain the preparation that we are helping them with, learning about depositions. And again, this will make it easier for your client as well. So let’s just talk a little bit about witness prep generally. We are as lawyers hoping that we make some memories for our client when it comes to learning about depositions, how to answer questions, and how to process putting together a response.

      Now working memory is really holding three to five things. And our brains don’t actually commit our short-term memory into long-term until nighttime. So when we sit down with our clients and give them a list of instructions, walk through the rules, start talking about content, we are really overwhelming our short-term memory. And so a lot of things are not gonna get committed to long-term. So…

      Let’s talk about ways that we can work with our brains and working with memory is one of those things. But my first tip I want to talk about is working with the brain and the limbic system and with the amygdala. Now limbic system, amygdala, you’re thinking, what is she talking about? This is kind of our fight or flight sense. And the natural inclination for many lawyers is to have

      a fear as a motivator for our witness prep. So maybe we’re starting out initially with cross-examining our client or asking very powerful defense oriented questions. Maybe we’re talking about if you say this, you’re going to lose your case, right? All of these things are going to trigger the amygdala. It’s going to start sending out stress hormones. And when you do that, it literally

      blocks access to rational thought. Okay. So think about that time, prepared a client, they go into that deposition and all of a sudden they get a surprise question and it’s, don’t remember, I don’t remember, I don’t know, I don’t know, I don’t know, on repeat. And you’re thinking, what is going on? They’re in stress mode. Okay. And we don’t want you to trigger that when you’re preparing somebody because again, we don’t make memories when we’re super stressed out.

      Elizabeth Larrick (04:31.268)
      And even if we do, sometimes it’s just a fear associated memory, right? Which is not really what you want to be associated with when it comes to your client. So number one, we wanna stop using fear first. Now, there is a time and a place for role play, cross examination of your client and preparation, 100%. But when we use that tool is most important. We do not wanna start off by using that tool.

      You wanna save that for later, right? Towards the end of preparation, not the end of that meeting, but the end of preparation. And we’re gonna talk about why we might be having more than one session with our clients. But number one is we’ve got to stop trying to use fear to motivate our clients, fear as a way to get them inspired to prepare. Typically what happens in our brain, we’re just swirling, we’re spinning.

      or nothing’s really being retained. Again, no access to rational thought. We’re not really making any new memories around these things. And so where do you start? My suggestion is that you start your very first prep meeting asking the client what their concern is about the deposition, right? Now we’re hitting on a couple of different things with our brain.

      Number one, we’re asking a question. When our brains get a question, we want to answer it, right? It’s like, boom, we’re engaged. And that’s what we want. We want engagement. We want to make sure that brain is working. And as a lawyer, it’s very helpful to know what is on that blackboard. What is it that they are thinking instead of launching into a list of instructions or a list of rules?

      Right, we really need to know what’s going on in that brain before we put things into it. Now, a lot of times clients will resist this. Well, I have so many questions. I just need to know what to say. Or I need to know what the questions are. I’ve never done this, so I have no idea what my concerns are. Okay, it’s a little pushback, right? Just keep moving in, just keep asking them again. Okay, that is my suggestion of where you start. What you will hear are many things that you can use in preparation.

      Elizabeth Larrick (06:49.093)
      What you will also know is the priority with which they are telling you information. Okay. So you are going to learn so much about what is on their brain, on their minds, what is their concern and the priority of that. Okay. Now that moves into number two, using proper language. So typically people are coming into deposition, never done this before. No context whatsoever in their brains.

      So when we feed things like instructions, rules of a deposition, it sounds kind of negative. Also, there’s no real explanation in their brains. It kind of comes in and it doesn’t stick to anything. So number two tip is to use roles, use expectations, and use roadmaps. We always want to be giving an overall context to

      what a deposition is and the preparation, right? Preparing them for deposition because we wanna give them the why. Why is the deposition so important? And that’s where kind of the roadmap comes in of where it fits into the case. You can draw a little roadmap. I totally suggest you do that. Now let me go ahead and stop and give credit for roadmaps to Mark Lanier and his amazing constant frequent use of roadmaps in trial. Now I’m applying it in depo prep. And once you’re able to do that, you can…

      let the client know what is their job and what is expected of them. What is the job that you will have in the deposition? What is the job of the opposing counsel? Now, when we frame things as expectations, as roles and jobs, we have a little bit better chance at empowering our clients to step into those roles and expectations versus running up against the roles. This particular kind of language really helps

      clients who are fearful. These are clients who not going to say a whole lot. They got a real tight lip. They’re real worried. And their thought is like, but the less I say, the easier this will go, which we know that it’s not true. However, if you lean into that job of being able to speak your story, carry the case forward, here is your place. Here’s the expectation that they will have. It significantly helps them be able to relax and lean into that place.

      Elizabeth Larrick (09:09.009)
      Now this also significantly helps with our clients who may get a little defensive, meaning why are you asking me that? I don’t have to answer that question. You don’t need to know that they get a little defensive and it can happen all different kinds of folks. But again, coming back to thoroughly explaining everyone’s job, the expectation of each person and how that overall plays into the case significantly helps reduce that defensiveness.

      just telling somebody that lawyer is just doing their job without explaining what that hall entails can sometimes completely nonstick. And that’s why when we are preparing our clients, again, we really want things to be sticky. We want them to be able to take in the information and organize it, retain it, and keep it so when they apply it, it’s making a lot more sense. Because if we get into the deposition,

      and you have a, run into a problem, you really have to figure out in that you can’t just take somebody out in the hallway and say, stop doing that. Typically you’re going to, they’re going to keep doing that because they can’t figure out a different way around it. Well, again, we want to start off on a good solid base of what the expectation is, what their job is and overall how that fits in the roadmap of the case and inside the deposition. You can take all those instructions, take all those rules.

      and move them into categories of expectations and jobs makes it much less scary. Remember we don’t want to keep, we don’t want to hit that limbic amygdala fight or flight since we want to empower. Now number three, and that is repetition. So you may have heard about this, maybe not, but it’s called the forgetting curve and it’s been around since like the 18th century. I’ll link to it in the show notes if you don’t believe me.

      But basically it says, well, as humans, our little brains forget about 80 % of things after a day. Now, maybe it’s not that bad, but after seven days, I mean, it’s less than 10 % here. How have we figured out how to work with our brains if we forget everything? So first of all, let’s take this into context. If you’re just doing one meeting to prepare your client and let’s say the depot is the next day, they’re not going to remember even probably 60 % of that.

      Elizabeth Larrick (11:39.313)
      Well, what if there’s two days in between? boy, we’re getting worse. Use this rule, the forgetting curve, as a way to plan your preparation. Except our brains need repetition. It’s called the spaced effect, where basically researchers figured out how much repetition we need in order to retain information. It’s gotta be repeated at a spaced interval. Now for our use as trial lawyers, that means

      We need to be thinking about two to three meetings. These do not have to be long, extensive meetings, but you will find as you kind of work with people and do a two to three meeting approach, okay, this meeting will be a little bit longer. Typically it’s the second meeting. Our first meeting, we’re kind of covering the expectations. We’re setting up the playing field and our second meeting we’re getting on the playing field.

      We’re going through questions. We’re organizing what is in their brain and helping them translate what is in my brain to the questions I’ll be asked. And then that last meeting where we are fine tuning, we’re practicing, there’s our role play. There’s that cross exam in there. Okay. And again, what you can do at the beginning of each of these meetings is just go back and ask simple questions. Hey, at our first meeting, you told me this was your concern. How is that for you now? Let’s not forget.

      And again, every meeting you’re just recoding over the most important things. Typically, if you can have them understand their role, their expectation in their job, and you repeat that, that’s going to get them out of 99 % of problems that occur in a deposition, right? Because they have a good solid foundation, but what they’re supposed to do, where is their lane?

      Where is it not? They’re going to feel comfortable. Preparation is just what’s working with already what’s in there, not forcing right our own thought into our own words into their mouths. Okay. That’s called, that’s like unethical. Okay. We don’t want to do that, but want to work that brain. I also want to remind people, I get a lot of hesitation occasionally and people are like, Oh my gosh, three meetings. Again, we could have an hour long meeting. We can have an hour and a half meeting, maybe, maybe an hour and a half again.

      Elizabeth Larrick (13:56.133)
      Again, building up, recoding over things, you will find that people will bring more questions to you in that second and third meeting. That is excellent. mean, their brain is working on it and they’re trying to assimilate the information. It’s a good sign for you. Don’t forget about Zoom. You can Zoom with people, especially if you’re doing a virtual deposition. Zooming preparation is extremely important to help them get used to Zoom.

      and the pitfalls and the benefits. Don’t hesitate to use Zoom. Even if you’re gonna get together and it’s an in-person, it’s okay to have the first one on Zoom or do little warmups on Zoom. That’s totally fine. Use technology to make your life easier. All right, let’s do a quick recap. We wanna use the brain for us, not against us. So here are three ways we can help with our witness prep and use the brain for us. Number one is we’re not gonna start with fear.

      Right? We’re going to move that cross examination, that tough role play. We’re going to time that for the end of our preparation. We do not want to start there. OK? Number two, we want to use words that stick. We want to use expectations, jobs, roles. We want to give an overall roadmap for what is happening so our brains know the why and we can move into the what.

      Number three, we want to use repetition. We forget it’s just natural. Okay. So we’re looking at two to three preparation meetings and coding back over the most important concepts we learned again to keep refreshing the brain so that they actually stick in there and be ready to use on the day of deposition. All right. I hope you enjoyed this episode. If you want to hear more, I’ve done a full CLE approved

      presentation on witness prep that works with ALI and the link will be in the show notes. Naturally, if you have a client that is extremely challenging or maybe you’re having a difficult time communicating with them, I help lawyers prepare their clients. You can reach out for a free call. There’ll be a link in the show notes. All right, until next time, thank you so much.

      Avoid This Mistake if You Plan to Use Focus Group Clips in Mediation [Ep 142]

      Explore the potential of focus groups to elevate your mediation success with insights from Elizabeth Larrick. This episode is a must-listen for trial lawyers looking to refine their negotiation strategies. Elizabeth shares the strategic advantages of conducting focus groups two to three months before mediation to influence insurance company figures effectively. She distinguishes between focus groups for trial preparation and those tailored specifically for mediation, offering techniques to maintain confidentiality while utilizing focus group findings to drive better settlements.

      Elizabeth emphasizes the critical importance of early preparation, providing ample time to share insights with the opposing side ahead of mediation. This proactive approach enhances negotiation effectiveness and informs decision-making. 

      In this episode, you will hear:

      • Strategic use of focus groups to enhance mediation success
      • Importance of conducting focus groups 2-3 months prior to mediation
      • Differentiating focus groups for mediation from those for trial preparation
      • Techniques for maintaining confidentiality while sharing focus group insights
      • Leveraging mediators to communicate focus group findings effectively

      Supporting Resources:

      In case you missed it, here is Episode 139 that talks about using focus groups in discovery. Listen here.

      Curious about doing a focus group for your upcoming mediation? Schedule a free call to see how Elizabeth can help.

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        Episode Transcripts:

        Elizabeth Larrick (00:02.592)
        Are you gearing up for that big mediation and ready to take those persuasive focus group clips? Or are you contemplating taking your case to a focus group before mediation? Before you do, tune into this episode to avoid

        a huge mistake that you may not even know is waiting for you. Hello and welcome back to the podcast. I’m your host, Elizabeth Lerick, and we’re here to talk all things PrEP, focus groups, trial strategy, witness PrEP. And in today’s episode, I want to talk about a really common mistake that we may be making when we take focus groups clips into mediation. Now, you may be a lawyer who

        is thinking about doing this and this is a great episode for you or you may have been trying this in the past and maybe can’t understand why the clips were not landing the way that you thought they were. So let’s talk a little bit about the setup here. You’ve worked this case up really hard. You’ve pushed for written discovery, taken those hard depositions, developed the damages, got the stories, got the doctors in line, and now you’ve got mediation set and you’re preparing. Maybe

        you’re in a place where you make presentations or maybe you’re putting together a packet to send over the opposing side and you think, Hey, you know what? We’ve got mediation set. Let’s now do a focus group so we can take some clips in there. Yes, this is an awesome thought. It makes me super excited. However, I want to tell you there’s one big red flag that is sticking out and it’s the timing. I mean, when you’re choosing to do this focus group for the mediation because

        Elizabeth Larrick (02:18.138)
        The insurance industry already has their numbers, their figures set 30 to 45 days out, sometimes even longer than that before your mediation. So anything you bring to mediation, it’s not going to move the needle really at all. So I want you to avoid this pitfall and to be prepared. And let’s talk about the three things that we can be doing to make our focus group clips for mediation.

        kick the can down the road, meaning increase that number that they may be bringing to the table. Where did this come from? Well, I recently attended the Arkansas trial lawyers annual meeting. Shout out was a wonderful CLE. I encourage you to do it. And I sat down to listen to a panel of two lawyers who now work on the plaintiff’s side, but for an extensive period of time and career, they worked on the defense side in the trucking industry.

        So they were there to present several different myths or just plain facts that plaintiff lawyers may not even know about the other side. And one of those things was the number for mediation is set 30 to 45 days out. And to get that number to move, the information needs to be funneled into the file into the other side very early on so that the processing can go all the way up.

        and come back down to the file because there are many different layers and decision makers when it comes to these larger cases. Now, again, let’s really talk about what kind of cases are we talking about? I’m not talking about our policy limit car wreck of 30,000. That’s the limit here in Texas. I don’t know where you may be listening. It may be different. However, we’re talking about our larger cases where we have significant injuries and you want to be running these focus groups and you want to be

        squeezing as much as you can from that feedback. So we don’t only running focus groups in the 30 days before mediation for mediation. Now, let me just clarify that a little bit. There are focus groups that we run to learn about our cases, to find blind spots, just to do general research about themes and attitudes. That’s not what I’m talking about here. Here, focus groups for mediation are done in a very specific way so you can create clips

        Elizabeth Larrick (04:37.894)
        that specifically target either defenses that you know are out there that you’ve heard, or maybe to clarify a piece of damages. Either way, they’re very persuasive. They’re very different than focus groups for trial, or like I mentioned, focus groups for research. Or if you didn’t tune in, focus groups before you even start discovery. The link to that episode will be in the show notes. So.

        There will be a follow-up episode to distinguish between a focus groups for mediation and focus groups for trial. But the main ones are they’re extremely persuasive for the specific purpose of talking directly to the other side and for mediation. So let’s talk about three things that we can be doing to avoid the pitfall of bringing focus group clips to mediation and them falling flat. And number one is our timing. We need to be doing these focus groups

        two to three months out before our mediation date so we can decide, is this a clip that I want to send over? Now, the other part of this is, and a lot of times people have a big pause because you want your focus groups to remain confidential. So how then do you translate them over, send them over to the other side? And that would be step number two, which would be, you gotta prime the pump with the mediator. You’ve gotta get in some conversations with our mediator and figure out,

        Okay, are they going to help you with this? Are they not? And the other thing is you can always be talking to opposing counsel about focus group clips. Now, to protect your confidentiality, this is step number three, we always have to make sure that we’re sending things through the mediator, right? Because here in Texas and in many states, you have the confidentiality, the settlement privilege, if you will, that anything exchanged for the purpose of settlement during mediation or even follow up after mediation.

        right is confidential. want to make sure that stays that way because I know not everything we do in our focus groups needs to be disclosed in mediation. So this takes quite a bit of planning because you want to make sure that you’re getting all the information that you need in order to run the focus group and keeping in mind that date for mediation. So this will take a little bit of planning on your part, but I know that you can do it because we want to take

        Elizabeth Larrick (06:58.159)
        the best shot we can at mediation. And you want to make sure you’re giving the information over to the other side so they can have things adjusted. Remember, we talked about those layers. Decision makers, it’s got to go up and then it got to come back down so that when that day comes for mediation, their right number is available, right? They have to be able to do their analysis. And this may be where you’re thinking, wait a second, hey, I don’t want to

        Give all my secret sauce away, Elizabeth. Again, let’s go back to what we talked about. Focus groups for mediation, very different than focus groups for trial, right? We talked about two main purposes that you would wanna bring clips to mediation. Number one is to knock out a defense that they’re hanging their hat on. Maybe it’s a fact, maybe it’s a specific kind of thing that they’re, hey, this is where we’re winning the case. And sometimes it’s just an attack on your client. And the other thing is maybe there’s something that they don’t understand.

        that you can provide context or have the jury or the focus group members provide context to after it could be a piece of damages. It could be something else that’s quirky about liability. Either way, you’re the purpose is to have these clips speak directly to the other side. Okay, so we’re not giving away our secret sauce, but we are going to knock some of those things out for mediation. Purpose would be to move the money. Okay.

        So we know we gotta start early, get these things ready. And again, you gotta give yourself time to even make the clips themselves or send it out for someone else to make the clips. Always delegation is good. Number two, we gotta use our mediator. We gotta prime the pump, make sure that they’re open to it and there’s a good purpose there, right? Keep the communication open. And number three, make sure you’re always protecting yourself through confidentiality, sending things through to mediator or again, label everything for the purposes of confidentiality.

        All right. I hope that this episode was helpful and also putting a little seed in your mind. If you’re going to use focus groups for mediation, you got to start early, right? You got to get those things created, make them clip down and well in advance of mediation. So you can get that information over to the other side so they can make better decisions before that mediation day. All right. This is a short and sweet one. I hope you enjoyed the episode.

        Elizabeth Larrick (09:20.291)
        If you are curious about doing focus groups for mediation and would like to do them with me, there’ll be a link in the show notes to schedule a free consultation call. All right. Until next time. Thank you so much.

        Hey Lawyers, You Don’t Need a Psych Degree to Run a Focus Group! [Ep 141]

        In this episode of Trial Lawyer Prep, Elizabeth Larrick discusses the importance of focus groups for lawyers and dispels the myth that a psychology degree is necessary to conduct them. She outlines three key steps to running effective focus groups: having a clear goal, making a plan, and doing a test run of the presentation. Larrick emphasizes the need for lawyers to prepare adequately to avoid confusion and ensure they receive valuable feedback. She also addresses the issue of bias and encourages lawyers to seek help if they feel too biased to run a focus group themselves.

        Takeaways:

        • You don’t need a psych degree to run a focus group.
        • Having a clear goal is essential for focus groups.
        • Planning is crucial to avoid confusion during focus groups.
        • A test run can help identify issues in your presentation.
        • Lawyers often talk too much and don’t listen enough.

        Check out my detailed blog about planning and moderating your own virtual focus groups.

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          Episode Transcript

          Elizabeth Larrick (00:25.016)
          Are you putting barriers to starting your own focus groups? Maybe you think you need to be qualified or have some kind of certification before you start? Well tune into this episode and we’ll give you the answer so you can get going right away.

          Hello and welcome to Trial Lawyer Prep. I’m your host, Elizabeth Larrick, and we are here to talk all things preparation. That would be trial prep, trial strategy, focus groups, witness prep, persuasion, courtroom tactics. We are glad that you are here. In this episode, I wanna bust down a myth that you don’t need to have a psych degree in order to run your own focus groups.

          Because I want every lawyer to be running their own focus groups to make better decisions in their cases. If we run focus groups, we can have better direction for where we’re taking our claims. We can have a better understanding of how jurors think about things, because guess what? Lawyers don’t think the same way as jurors. And also I want you to have the confidence that people gain from hearing others talk about their case. So.

          I don’t want you to place any extra barriers in your way. And what I have heard many times talking to folks, talking to lawyers about doing focus groups and really specifically, it’s a question people always ask me. Well, do you have a psych degree? I don’t, but I do have training and that’s what we talk about a lot here to be able to do focus groups in a way.

          So I want to use this episode to give you the three things that you can do right now so you can get over that hurdle that you don’t necessarily have a psych degree, you don’t have any special thoughts or training. Listen, the purpose of a focus group is to get an outside perspective. So there are three things you can do before you begin to help you prepare yourself for a positive and successful focus group.

          Elizabeth Larrick (02:32.008)
          So number one, you want to make sure you have a clear goal in mind. Many times lawyers come to me and they’re not really sure the case has several different issues, but we always want to be able to prioritize what is the thing you need to know right now. What is the decision that you’re having to make right now? Maybe it’s about settlement. Maybe it’s about moving towards spending extra money on experts or trial, or maybe it’s about taking more depositions.

          or pursuing a specific kind of claim, either way, you wanna be able to have a goal in mind. I want feedback on this issue. I want feedback on that issue. When we run virtual focus groups, we look at the collective amount of time that we have, and I tell lawyers point blank, you only have time for one issue, or you only have time for two issues. Or if you’re really just looking for general feedback, like that’s fine, but.

          I think it’s much better if we have a goal in mind. Because once we have our goal in mind, that will then set us up to be able to prepare and plan better. Which is number two thing that you need when you’re starting to do focus groups, or if you’re already doing focus groups, having number one, a clear goal, and number two, having a plan. Now, I see too many lawyers come in and just completely wing it. And let me tell ya.

          It is not helpful because what ends up happening is you, the lawyer, talk way more than our participants. You end up bombarding them with tons of information. Sometimes it’s organized, sometimes it’s not, but really you spend most of the time just talking and not listening. And so a plan can really help us understand we have our goal in mind. Let’s take an example. Let’s say it’s liability. Let’s say it’s a red light.

          he said, she said, she said, he said kind of situation. And you really need to figure out who are they gonna believe. Okay, well that’s our one, our goal is to figure out what are we do on liability here with our swearing match? And so we have a plan. Do we approach it neutrally? Do we approach it from one side only? Do we approach it from two sides? Having that plan and knowing, okay, here’s where we’re gonna go. We’re gonna be neutral, Elizabeth, okay.

          Elizabeth Larrick (04:54.654)
          So let’s get all of our facts and let’s put them in a neutral light. Okay, now that may be difficult for you to do and that’s okay, but what we wanna make sure that we’re doing is we have a plan with how much information we’re gonna give, what we’re gonna stay away from, which is super important, because many times people wanna add in that extra fact that maybe it’s not even allowed into evidence. My example in a liability case is people always wanna talk about in a regular.

          car crash case, people not having a driver’s license, which is not admissible in Texas. And it, I’ve seen it happen and it just tanks the whole focus group, okay, which means it makes it unreliable feedback. You always wanna have reliable feedback. And if you have got a clear goal in mind, you’re making a plan, and then finally, before you even get started, you do a test run of your presentation.

          So I want to give a good example here where I had a younger lawyer who’s coming to me. He’s got two hours to go He’s got a pretty complicated electrocution case With a couple of holes in the facts. They’re just not ever able to fill there were no eyewitnesses And so he creates PowerPoint we walk through it together And I give some ideas I tell him hands a little too much information and to go fix a few of these things Well, he comes to the focus group and it was very clear he had not run through the PowerPoint before he turned on the Zoom to join with people because he just rambled and rambled and went on. And unfortunately, it became very confusing for the group. And so it was difficult to get good feedback when people are just confused. It’s kind of a, I’ll just say it, it’s a cop out. Like, I don’t understand, I’m confused. Or the other one is, well, I have so many more questions.

          I wouldn’t be able to answer how I feel or what I think about it because I have so many questions, right? I don’t want that to happen to you, okay? Psych degree or not, that’s just kinda what happens when we get into a place where we’re not really sure. We just end up talking a little more, lawyer or not, it just happens. So, I want you to be able to do a test run before you jump into that focus group because we don’t wanna miss anything.

          Elizabeth Larrick (07:10.562)
          but also we wanna make sure that we fix anything in our presentation that may need to be fixed. There are plenty of times where I put together a PowerPoint, get going, and I do a test run and I realize, whoa, all these animations are off or there is no animation so they can’t see everything. A test run is a great way and it doesn’t take long. You could just go through your slide deck and then you’re done, right? Just print out your materials and read through it. That is what I mean by a test run. It doesn’t have to be difficult. But what you will find is, I could say that

          with a little more clarity. I can see that we need to add a little more information here or look at me, I’m adding in an extra issue that I may be worried about that we didn’t put into our plan. So it’s really helpful also to avoid wasting any time in a focus group. If you have all of your visuals ready, then you don’t waste any time going to find them or making sure that they work. I’ve seen this happen, unfortunately, too many times where people say, well, I have this picture I want to show you.

          but they don’t have it ready. Or they realize, oh wait, I have another one I wanna show you and they have to go find it, right? Well, all that time that they’re just sitting there staring, right? That’s time that we’re not getting feedback. So I really want you to do a test run to avoid wasting time. So we’ve got our three things that you need to make you feel a little better, get over that barrier of starting a focused group. Number one, have a clear goal in mind. Number two, make a plan. And number three, do a test run.

          Okay, now that’s all gonna get you over that hump of getting that thing started and then that feedback is just gonna roll on in. And from there, it’s just making sure that we don’t pull ourselves back into a place of arguing with others. And that’s a real common pitfall I wanna talk about. Many lawyers come to me and they say, oh, I’m fine, I know this case forward and backwards, I don’t really need to plan, it’ll just come out naturally. Well, what ends up happening is again, you bombard them with so many facts.

          and there’s not a lot of clear organization, because your brain’s jumping around to all the different issues that ends up getting so confusing that you don’t really get any good feedback. I also remind people, you would never walk into court without having a clear plan, a clear opening statement, even at a minimum, an outline, because you don’t have an unlimited amount of time.

          Elizabeth Larrick (09:32.782)
          to talk to these jurors so you always have a plan in mind, an organization. So why would you walk in a folks group without a plan? Okay, the other thing that I hear or a common pitfall that I see is assuming people are a natural presenter. Oh, it’s very natural for me. I don’t really need to do a test run. Again, we run into rambling and also a little bit of a hitch in the get up. If there is a problem, then a little bit of panic sets in.

          And again, I don’t want you to worry about wasting the time when you could be getting feedback. So having that test run solves that whole problem. So you may be thinking though, Elizabeth, if we do all of this, what if you realized, you know what, at the end of the day, I am just way too biased. Like I’m gonna end up arguing with somebody or I’m so entrenched that I’m gonna start asking questions like.

          Well, what if you knew about this fact? Or what if hypothetically this thing happened, right? All those questions are you putting your finger on the scale and weighing them down to bias it. So that is an excellent question to be asking yourself, is am I too biased to even do a focus group? Because, again, the purpose is to find the information, not argue with the people. You don’t always wanna win, sometimes you just need to do the research.

          then you can always find somebody else in your office that can run the focus group or you can hire someone. I don’t know if you know this, but this is something that I do. But also I help people, for example, in some of my focus groups, I help people be able to get through that bias and teach themselves how to get information without revealing their bias. Again, this is where it goes back to our whole theme here. You don’t need a psychic degree to run a focus group. You need a plan.

          You need a clear goal and you need to do a test run just to double check yourself and make sure that you’re giving them all the information in the correct way. All right, if you are curious about more information on planning and preparing for a focus group, I’ve written an in-detail blog that I will put a link to in the show notes if you want more information. And of course, naturally, if you need more help,

          Elizabeth Larrick (11:48.14)
          Don’t hesitate to book a call with me about focus groups. I’m always here and generous with my time to make sure that you can get what you need from a focus group. All right, I hope this episode was helpful and until next time, thank you.

          Replay: Guest Joseph Rosenfeld, Image Consultant, on Personal Image for Lawyers [Ep 140]

          Learn more about Joseph Rosenfeld

          Website for Lawyers & Experts

          LinkedIn

          Email: Joseph@Josephrosenfeld.com

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            Episode Transcript:

            Hello, Elizabeth here. I wanted to jump in before this episode and do a little mini introduction. So this is going to be a replay of a guest episode with Joseph Rosenfeld. Now Joseph joined the podcast back in episode 90 to talk about image consulting and how trial lawyers can embody their image in a way that will reflect credibility. Now I’ve asked Joseph to come back for a webinar

            coming up on May 29th and the link to register for that webinar will be in the show notes. And what we want to talk about in this webinar is how are you trial lawyer showing up to tell your story in the courtroom? And so Joseph and I will talk about how to align those things from my perspective as a trial consultant and his perspective as an image consultant.

            I hope that you’ll join us on May 29th and that link will be in the show notes. But for now, enjoy this episode with Joseph Rosenfeld, which is one of the most popular episodes on this podcast.

            Welcome to Trial Lawyer Prep. What if you could hang out with trial lawyers and jury consultants, ask them about connecting with clients and juries more effectively, then take strategies, tactics, and insights to increase your success? Each week, Elizabeth Larrick takes an in-depth look at how to regain touch with the everyday world, understand the emotional burden of your clients and juries, and use focus groups in this process.

            Elizabeth is an experienced trial lawyer, consultant, and founder of Leric Law Firm in Austin, Texas. Her goal is to help you connect with juries and clients in order to improve your abilities in the courtroom. Now here’s Elizabeth. Hello and welcome back to the podcast. I’m your host Elizabeth Leric, and today we have a guest with us. I was super excited to have this guest come on. We met on LinkedIn.

            speaker-0 (02:00.75)
            Probably one of my first exchanges on LinkedIn, but I was super intrigued. I watched his content and I said, Joseph, you need to come on. So Joseph Rosenfeld is here to talk to us. He is an image consultant for Litigators. So welcome to the podcast.

            Thank you so much. It’s really wonderful to be with you, Elizabeth, and to share some cool stuff with your listeners.

            when you first reached out, I was intrigued, but I was also, I’m not gonna lie, I was put back because sometimes we get told what to wear and told how to look and it can be so frustrating. And then I listened to you and your video and I was like, this is totally my jam because like you talked about the inside reflecting outside and I was like, this is it.

            I’m excited and I know my audience is going to appreciate this. So stick around here folks, but Joseph, tell us how did you get into this?

            That’s a whole other podcast episode, but in brief, I was 15 years old and discovered the official preppy handbook. So if you’re carbon dating me, that puts me back to being a teenager in the mid 1980s. I suffered a tremendous amount of bullying. Kids used to tell me how ugly I was and I believed it for all my childhood.

            speaker-1 (03:27.902)
            And rather than try to do something dire and irreversible, the official preppy handbook became my odd salvation. From that, I really had an epiphany, which was I may never be hot or sexy or tall or gorgeous or whatever, but I could have style. And if I could show people what my style was, I wouldn’t only look stylish. I would reveal who I truly am from the inside out.

            And it worked. The first thing that I, where I knew it definitely was working and I was onto something was people immediately almost stopped telling me how ugly they thought I was. They were wrong, but they just, kids can be cruel. It’s amazing that you could turn off their cruelty. And the rest from that point of being 15 and all these years later is history. I’ve just been

            Working on my hypothesis ever since and every single client who I work with is another experiment and is another teacher of mine. In many ways, I’m the student and my clients are constantly teaching me who they are. And internally, I’m constantly learning more about myself and who I am to become. And those are the things that come together and make me a sought after expert in my field.

            It sounds like then we could say your passion started early.

            very.

            speaker-0 (05:00.782)
            So when did you really make the turn of, a second, like I can help people with this or was this something people said they just looked at you you were like, I need your help. You’ve got your style down. Help me with mine.

            Back in the day, I quit college and got a job working at Neiman Marcus in Chicago. I was the youngest sales associate that they had put out on the selling floor in 1989. And I was not even quite 20 years old at that time. The store was open for seven years. The types of folks who came into my department, I was stationed in the men’s sportswear department at the time. So I worked with men.

            chiefly at that point. It was remarkable who they were because Chicago is a big law town and I had lots of lawyers and scions of wealthy families and traders from the mercantile exchange, board of options, board of trade, you name it, all kinds of people with money coming in and out and so on and coming into the store. I

            developed a clientele that was very loyal very early on. And it shocked me because I was green. I’m wearing an olive jacket today. I guess I’ve stayed green all my life. There was so much that I didn’t know, but I had taste in the beginning. And then that was innate. But then the knowledge that really took me into making a difference with people came shortly thereafter. And it really came by.

            learning about people and who they told me that they were and who they wanted to be and how they wanted to position themselves, which is a personal branding statement there, positioning themselves. But it was very much also about who they wanted to be for themselves in their life. What kind of person of integrity did they want to be? And I worked with lots of lawyers all through that.

            speaker-1 (07:09.858)
            dozen years of my early career. And that continued on once I hung a shingle and said, okay, I’m an image consultant and I’m working independently. So all told, I’ve been working in this way for over 30 years now. And it’s been an incredible journey and a ride because people have opened up so much to share a lot about who they are and how they want to show up in all different settings and contexts.

            And the lawyers that I’ve worked with have been some of my greatest teachers, honestly, because they could be in so many different places, all kinds of different scenarios. Is it a courtroom trial? Is it an arbitration meeting? Is it a settlement meeting? Is it a client meeting? Is there something going on with colleagues? What’s happening at networking and bar association activities?

            so many different things. And then just being out socially and social networking and just having private time with loved ones and dear friends. And how does all of that kind of showing up in the world impact a person’s image and brand and style? And it just goes on and on. that’s a

            a long explanation, but it just goes to show how deep things can be in terms of the interactions that we have.

            Absolutely. And I’m sure 30 years is a long time, but even just looking at that 30 years, there’s been so many leaps and changes with professions and with style and with social media, just people are seen. Whereas before it was like you said, especially for litigators, it’s we’re showing up to the courthouse and now it’s, have a lot of.

            speaker-0 (08:58.862)
            lawyer, litigator friends who like anytime they go to the courthouse, they’re snapping that selfie or they’re walking out of there. So there’s so many more opportunities to quote unquote be seen now than before.

            Very true. think that’s the thing about the digital age. And it’s a warning as much as it can be a joy. It’s also a warning. How are you showing up? If there are all these other opportunities to put yourself out there, even some in some jurisdictions court appearances are still also taking place on zooms. Not everything is back to being in person. So the context of how you show up and how often

            you may put yourself out there to promote what you’re doing or to showcase not really as a promotional thing, but just to say, hey, I’m doing this today and it feels really good to be out doing this, which I think is a slightly different context than something overtly self-promotional. How you put yourself out there for all those different experiences matters and it matters more than ever. You think it’s ephemeral. if I just put this little ha selfie,

            moment on Instagram, for example, it will go away. But people have a way of remembering these images. They’re maybe more indelible than they are throw away. It’s important to contemplate what kind of lasting impression an impression of the moment may give a person. So just to tell you one thing that I think is so important about this, in my world, people are always talking about the first impression.

            What about the hundredth impression nowadays? The first impression is so far in the way back machine, but we’re able to make so many impressions today that we wouldn’t have made at any other time before more recent times. So the hundredth impression, the 500th impression, I’m not even exaggerating, the 1000th impression matters and perhaps

            speaker-1 (11:01.258)
            More so than ever, the most recent impression matters more than anything previous.

            Unless it’s something super sticky, right? And it could be something that you don’t want to be stuck in someone’s.

            For sure. Because something that happened a couple hundred impressions ago really left some indelible impression that is unshakable. maybe it’s something that your good friends will razz you about. my gosh, when you were showing up like this and your makeup ran or something like that. just, you have to laugh about it. But then you also want to be able to.

            perhaps not have that happen because then that will be the only thing you’re known or remembered for instead of your great skills, your heart, how hard you really work for people, what your work really means to you, what your clients really mean to you, just how far will you actually go for your clients? Those are very deeply personal things and they should be reflected on the outside of you. Not only those wackadooey

            silly moments that people can’t let you live down.

            speaker-0 (12:13.012)
            Sure. Tell me, you mentioned working with lawyers and have done that for a long time, being a lawyer. Is there anything so special about us that you just like working with?

            I think that the work that you do is consequential and it’s personal. I also think for the litigators that I work with, there’s a little bit of a theatrical element to what it’s like to go to court and to think about how you want to show up to tell stories. I think every lawyer tells stories. I don’t mean fibs.

            It’s real storytelling. Even if you’re a work a day lawyer working in an office and a law practice or in a corporate setting, the stories that you have to tell to get buy in. The arc of the story has to do so much with the consequence of taking an action. Storytelling is very important and how you show up to tell that story.

            matters a lot. It matters similarly to all the thought and preparation and research that goes into preparing for the actual story. For litigators, when you go to court and you have a story to tell, you have to tell it to the judge, you have to tell it to the jury, and everyone in the courtroom is listening.

            who’s the better storyteller? The facts will play out, but if the facts can be malleable to some degree, and it’s about believability beyond a reasonable doubt, who’s got the better story? Who’s the better relator? So I love being able to do that kind of work with my clients. I find it joyful. And most people that I’ve worked with in the law find

            speaker-1 (14:21.73)
            that storytelling and those theatrics is actually enjoyable for them too. So I love being with people who find the joy in what they’re doing and also take it drop dead seriously. It’s consequential. And I know that the work I do is consequential. So the energies really meet up nicely between the folks I work with and my own energy.

            And of course, think trial lawyers sometimes take themselves too seriously, but it’s so true because most trial lawyers, litigators are very passionate about being in the courtroom and passionate about their clients. And so when you had that video about matching, right. Inside the outside and having that presentation come all together, I was like, that’s exactly what I think so many lawyers struggle with because

            There’s so much old advice out there about how we should be showing up in the courtroom, very conservative wear, if you will. And then the changes in the struggles that we have with, I will say just from my point of view, like it is sometimes a super struggle to go and be like, okay, I want to get a new suit or a new dress and I show up and it’s all these things that are quote unquote in style or fashionable. can’t wear these things. Like, so tell me a little bit about as far as helping

            Let’s take it like for sure, like the old advice, like what is some of the things that you hear? I’ll share for me some of the old advice that I’m like, can we please get away from this old advice? So what have you heard lawyers come to you and say, well, I have to do this.

            Ladies always tell me lots of the same things that gentlemen are somehow off the hook from, but here are some. Jewelry, curls, quiet jewelry. When you move, they can’t make noise. Closed toed shoes, heels, specific types of hemlines of which there are so many, I won’t waste time even.

            speaker-0 (16:27.726)
            It baffles the mind.

            Full body coverage. are so many things. Cosmetics. How heavy or how bare is a red lip salacious? These kinds of things really come up all the time and they still come up and I have to welcome the questions because when people have to ask these questions, I know that people are definitely struggling with what is acceptable today. Now,

            I should say for men, the question now comes in around what about jewelry? Can a man wear an earring? Can a man wear two earrings? What about tattoos being visible? Do I have to wear a necktie? Can I have facial hair? It’s 2023, these types of questions still arise. And I think in large part, a lot of the answer has to do with

            the type of law you practice, the type of clients you have, the type of judge who hears your case, and what the judge’s values are. Because it’s that person’s courtroom, if you will. And that creates a culture. That culture may or may not have anything to do with your firm’s culture or your corporation’s culture.

            but you’re stepping into that environment and that is that culture. So there’s always research to be done. I, as a non-lawyer, often find myself asking my lawyer clients, what kind of research have you done? What do you know firsthand about that kind of culture? Do I need to go and do some research and then I will do some stuff. It’s really interesting to try to figure those

            speaker-1 (18:25.336)
            things out, you might consider, since we’re talking about a lot of storytelling, that’s the backstory and you need that. That’s the foundational basis for how to show up and do things right. And then I think in terms of current mores and values and how people can show up, everything to me is about in the end dressing appropriately and that casts a broader net than ever.

            Years ago, Mary Barra, who’s the CEO of General Motors, basically threw out an entire multi-page dress code and said, the answer is dress appropriately, which then left every employee up to deciding what is that? And then for employees and their managers to have to hash out, what is appropriate dress?

            And within different subcultures, and we’ll stick to the law here since that’s what we’re talking about, different subcultures even within law have different kinds of acceptability levels. And so there are times when still more conservative dress is required. I still think a tie is required for men in court basically anywhere. Why would it be wise to

            a shoe wearing a tie only to have a judge toss you out and say, this is continued, go home and put a tie on or go to the restroom and pull that tie out of your briefcase and put it on. To use a pun, it’s not a good luck to have to stop a proceeding because someone isn’t attired correctly. And that’s just for the lawyers, of course. Then you have witnesses.

            your clients if they have to take the stand in the case of personal injury cases and things like that, or you may have for employment lawyers, there could be an employee that needs to take the stand. How do they need to show up? It’s all part of the story and how they can really represent themselves in a strong way that is good for the case and helps to really get their truth out. So there’s so many rungs to this now.

            speaker-1 (20:46.454)
            And I think when it comes to trends, Elizabeth, there isn’t necessarily one right answer. That’s probably the crux of the whole thing is that as I started off with the story of pearls, quiet jewelry, closed toed heels, these things are like everyone is to do the same thing. Everything is about complete conformity. There’s no room for anything.

            personal about who you are as an individual, as a human, something that also differentiates you from any other lawyer within earshot of that courtroom at least. I think that’s been what was wrong with all of those old rules. And by the way, there are still a lot of people in my field who think that those rules rule. And I think they suck because they don’t allow for a person to really

            stand in their power. Imagine feeling like this is my job. I am a litigator and I’m a rock star litigator and I have to dress this exact way that makes me conform to some old world standard of being. And I actually feel held back. If you put clothes on and it starts to cost you things like your voice.

            your ability to move around and use your body and your body language to help communicate points that you feel absolutely sure of, true to the letter of the law about, passionate about, and you feel like you have to hold back because you’re in some suit or dress that may as well have been a straight jacket. It’s a horrible feeling, right?

            Yeah.

            speaker-1 (22:40.45)
            So that’s why I think it’s so important to put all these pieces together and then come up with a look that is a signature for you that allows you to really be exactly who you are supposed to be. It should be emancipating and freeing and unleash your inner beast of a lawyer, if you will, in the good way and really represent your case and your client.

            And I think those rules are helpful because when you’re coming out of law school, okay, those are the rules. that makes it easy to think, okay, then I know exactly what I’m going to get access to the variety of now at your fingertips, just going on Amazon. There’s so many choices now that we have, it’s almost, it is overwhelming. And so going back to those rules is okay.

            Okay. This is comfortable. Okay. I tried to step out, but no, I’m just going to go back to the rules. Cause that’s one of things I think is always helpful when I walk into a store and I have an idea of this is what I like and I’ll get someone to help me because one, I hope that they know like what’s in the store. Otherwise I’ll be there way too long, but looking for something. But is that kind of, cause there’s so many choices and it’s like, there’s no way we would know all of that. job is to know what the laws and the cases am I hitting what you can help with or tell us about that.

            Yes, I think what’s different about what I do versus what you can experience in a store is yes, people in stores know the merchandise and perhaps because they know the current merchandise, they know the trends and that’s helpful when you’re shopping. But what’s more helpful and what store associates don’t really take the time to do and I just have to say it’s what

            They’re not really paid to do. I used to be one, so I know, but I was a different kind of a person and that’s why I got into my business. I’m in the business of really getting to know people so that I can match with great precision what someone should wear. There’s a reason why I wore an olive jacket to sit on Zoom with you. I knew that

            speaker-1 (25:00.662)
            we were recording this, for example. So this gives you a little background context into why we would make decisions. Now my eyes, which only you can see right now, and then whomever watches this when you put it up online, will also be able to see, perhaps, my eyes are hazel and my eyeglasses and my jacket are an olive tone that play off my hazel eyes.

            People tell me that I have this incredible gift of being able to see into a person that I can really take a good look at somebody and know them, that I’m very interested in studying them. The color psychology behind Hazel has a lot to do with healing. Like Sage, you burn Sage when you are looking to heal a space, heal yourself, and there’s color psychology involved in everything.

            So I love to wear this kind of a color as a signature because it helps to tell that story. Now, I told the quiet part out loud just now. I want people to be able to see you and feel you, really feel you and see you for exactly what you stand for. It’s like I’m making a value statement, only now I cheated.

            because I told you what it is. But if I didn’t say something, you would probably be able to absorb from looking at me and hearing me, how I’m using my body language, even my hands on a Zoom, my vocal intonation, the way that I use words, the sound of my voice matches everything. So I want to do that for…

            anybody that I’m working with. That’s super important and it’s detailed and subtle and sometimes painstaking. For me, it comes more easily though, because it’s my gift, but try to explain this to anybody. And they’ll be like, I’m just going to go like chop my closet or I’ll just go on Amazon and click on the first thing I find and buy it and be done with it or whatever. think that being able to put

            speaker-1 (27:20.216)
            thought and intentionality into what you wear is transformative. And this is what I am really here to do with people. If you’re a lawyer and you’re listening to this, I think what’s important is how do you stand out and be the better lawyer? Not only to be competitive with literally other lawyers that you practice with or are competing for the same

            clients or business with, how do you better yourself as a lawyer? If you could compete with yourself and be the better lawyer and you have all the competence and all the skills and the degrees and the JD stuff from all the right law schools and universities. After you have all those things and you probably are on the bell curve with lots of people at your caliber.

            Being on the bell curve, by the way, is A-OK. That means you’re alive, you’re on that curve. I just have to say. But then what happens, how do you actually differentiate yourself even in some subtle way that allows people to see that your energy and the way you are as a human, which infuses the way you practice law, how does all of that come into play?

            That’s right.

            speaker-1 (28:46.126)
            and make me want to come to you? Why would I, as the client in need of a lawyer, come to you? What are you gonna do for me and how are you gonna do it for me that matters? And what’s amazing is that it’s not just the clothes. I’m not bypassing the personal style and the appearance of things. It’s the entire self image. The self images, the parts of self

            from deep within that really make you who you are and who you wanna become. And then the clothing aspect and other parts of your outer image, like your nonverbal communication, in addition to your appearance, all those things come together to paint this very rich picture for everyone who needs to be in your presence. So when I’m thinking about the apparel part of

            a person’s image, I’m thinking about all the colors and the styles that are right for a person. How strong or how gentle does a person need to come across? How trustworthy and businesslike does someone need to be? How laid back does someone need to be? How poised and perfectly positioned does someone need to be? Or how much of a maverick or an avant-garde

            personality needs to come through. All of these play into different archetypes that I work with and people can be a blend of these different archetypes. No one is a monolith. We’re all multi-dimensional people. So by studying who a person is through their personality and understanding what colors best support that person, every lawyer that I work with ends up really having

            their own unique principles around their appearance and their style that is custom for that person. So each lawyer really deserves to honor themselves. And in doing that, they can stand up in a better way to support their clients and the cases they have and all the business matters that are before them.

            speaker-0 (31:09.632)
            And I think something that you hit on too was lawyers, especially personal injury lawyers have a little bit of a tarnished reputation. So credibility is really important for us. I think, like you said, part of that blink reaction that people have sometimes is if things are cohesive, then you have a little more credibility. But if something is off or it’s just a little bit like in that blink reaction, people have a pause or they try to label you.

            Like I said, sometimes our old school stuff comes where we just don’t know, or it’s like, oh yeah. If I could have picked a different color instead of just wearing that same black suit or some, some variety of black would have been a little bit better.

            Right. Well, if you think about it, black is a color that can create distance between you and the people who are looking at you. It can also be the color of someone who is in service, but that could be like the maitre d at a Michelin starred restaurant or a server, literally, or it could be a perfume spritzer in a department store, which you’re probably trying to avoid at all costs.

            So black has its place. Black can be very powerful though when you are practicing law and you have a point to make and you mean to be absolutely direct. The question then becomes what do you augment that black suit or black dress with in order to communicate that you’re not just all that, that there’s more.

            Can I share a little story about that?

            speaker-0 (32:57.849)
            yeah, sure, that’d be helpful.

            Okay, so I had a, this is a cool story. I had a client who reached out to me one evening before going away on a business trip. And I remember this inside my head thinking this is a really funny story to recall because I was sitting in the hot tub at the time when she called. It was in the evening and I knew to take the call. So here we are, I’m in the hot tub on my cell phone and she’s in her closet saying,

            I am taking a trip tomorrow to try to settle a case. What do I wear? And I asked her to tell me some information about the situation without giving away anything that I shouldn’t know, which I’m always careful about. And I have NDAs with lots of my clients anyway. So sometimes they need to tell me more than perhaps I might like to know, but I have to know, or they think I should know. We all cover our tushes that way.

            So she told me that she knew that they could litigate this case and win it, but she could also be a hero in that they could settle the case and it would save them a huge amount of time and money. Yes, they would still have a payout, but it would come out better for them in the long run anyway. And then that would free up their resources to move on. Sometimes these decisions are very much about business.

            I’m sure I’m not telling you anything you don’t know, but for me as the non-lawyer, this was important context for me. There was even more to it than that. She also inherited this case from a predecessor. And when she learned about it, she felt badly about it, to be honest. She was honest with me to tell me, so I’m honest to share that. And I said, okay.

            speaker-1 (34:55.916)
            I think I know exactly what you need to do. I asked her one question though, before giving her my advice. I said, is there anything that you really want to tell this ex-employee that you’re going to try to negotiate the settlement with? And she said, yeah, I want to say, I’m sorry. Like in a kind of a personal way. And I said, okay, here’s what you’re going to do.

            And I knew exactly everything she had in her closet. So it sounds easy peasy because it was, because I knew and I had procured her wardrobe for her. So based on what I knew she had, I said, I want you to pull out this black suit, pantsuit. It’s got peak lapels and underneath of it, I want you to pull out this teal silk blouse. And I want you to wear black heels.

            and want you to pull out the specific jewelry. And I told her exactly what it was and she pulled it all together and she said, huh, that looks great. Why did you tell me to pull this out? Here’s the foil. This is the crux of the whole thing. The black suit in wool basically says, I’m here to do some business and I am serious and I’m not

            F’ing around.

            Yeah.

            speaker-1 (36:25.678)
            but underneath, so there was a sternness to the whole thing. And the lapel as an expression is also important because it conveys authority and confidence. Any garment with a lapel creates a sense of authority, but a peak lapel in particular shows more boldness than a notch lapel like what I’m wearing right now. She had that. Then I told her about wearing this teal blouse. I said,

            This color plays off your eyes. This ex-employee is going to look at you saying something sincere and he’s going to see sincerity. The other thing is it’s a silk blouse. There’s a softness there. It’s closest to your skin, by the way. It tells an onlooker that you have a soft ins…

            side, even if your suit represents a hard shell exterior. You’re never going to tell this to somebody. But if you can show up looking that way, we are so conditioned in Western society to pick up on these cues. Like it’s a language that we’re not fluent in, but somehow we understand contextually what’s going on. And she said, I would never put it that way. But when you

            describe it that way and I know that’s exactly how I’m going to wear it. That’s genius. And then of course she had the jewelry that also complimented her dark brown hair color and her eye color and it just put a really good focal point on her. Guys, if you’re doing the same kind of thing and you’re not really going to do a necklace and earrings like this, it’s all about what you do in your necktie.

            there’s so much symbolism that is the same. Whether it’s a solid tie, there are messages that come across in a solid tie. If you’re wearing a patterned tie, there are a bajillion messages that come across in patterns. But if you’re wearing something that’s multi-hued, just like this jewelry is multi-toned that I’m describing that she wore, it can be an ideal compliment to standing in your truth

            speaker-1 (38:48.544)
            standing in your power, standing in your sincerity, standing in your earnestness and standing in your, am here to do business, take me seriously. This is serious. And the teal and the jewelry and everything offset the black suit and the seriousness of the peak lapel, as I was describing. And it created this kind of push pull about

            These are my walls, but inside my walls is also another aspect of the real me. I’m not that difficult to deal with. Let’s do it. And you know what? The whole thing flew and they settled. And after she called her husband to say, babe, I’m coming home and it was a good day. She called me to tell me what happened.

            And I was really flattered that she reached out to me to tell me what kind of success she had. The reason why the story I think is so powerful is yes, it was about what she wore and what that gave her, but it supported her story. It supported the messages that she wanted to deliver. And if she had to go to trial to do the same thing and not to settle this in an arbitration setting,

            We would have had similar conversations about exactly the very same thing, only it would have been a trial of maybe a few days. And we would have had more to strategize on over who are the witnesses? What’s the arc of the story? When you’re not presenting your side and you have to sit back and listen for objections and things like that, what do you wear when you’re going to behave like that?

            What do you wear for cross-examining? There are so many things that I think about. We didn’t have to do that in this case because she arbitrated and it went exactly like clockwork the way she wanted. So that was great. I loved that for her.

            speaker-0 (41:02.702)
            Well, I love the story. Like that makes a lot of sense. Some people might say, Joseph, that’s a whole lot of thought into what I’m going to wear. I don’t have time to put all that thought into what I’m going to wear. Ever heard that whole.

            Sometimes I do, but what’s interesting is when my clients are working with me, we make it a lot more simple. clients like this one knew she can pick up the phone and call me and I’ll have an answer for her because that’s just the way I work with people. Imagine though that she was leaving the next day and she called me up that night, completely panicked.

            I don’t have the right thing to wear. And that then we have to go through what she does have and try to come up with something that she would have settled on. And I feel like that notion of settling for something less than what it could have been is costly when the consequences of your presence in a setting is high.

            So in this case, she didn’t have to settle because she actually had the thing. Because when I build a wardrobe for my clients, I’m often thinking about, you’re going to need different things for different scenarios, different audiences, different purposes. And how can we be as fulsome? Even if you’re a bit of a minimalist in how much of a wardrobe you might want to have. I love the idea of own

            less but better and do more with it. That’s my mantra. Secretly I’m a maximalist. I’m a collector.

            speaker-0 (42:56.883)
            pictures of your closet.

            I love the idea that for people who can’t have a big closet like I have that, and if you don’t want to spend your entire salary on clothing, which I don’t recommend anyway, how do you make more with fewer things? I think in her case, she had all the right things. And when you make the right investment in that way, then it negates this

            pushback that you suggested that people could have and yeah, people do have it. People do have it, but it dissipates once you realize the power that your wardrobe can give you. If you think about it, not as a lawyer and just as a lay person, you have a social gathering to go to, but you don’t have the right thing to wear. It’s almost, that’s nice. I got invited to go to something, but

            I don’t have the right thing. The right thing or the lack of having the right thing is almost like someone outside me gave me this invitation, which is a form of permission. I’m invited. I can cross the red velvet rope and get into this thing. But without the right thing that you don’t treat yourself to or don’t invest in, not everything is about treating in a luxury way. Some things you just really need.

            without having the very things that you need, you deny yourself permission to gain entry. As a lawyer, you pass the bar, you have a case, you have a right to be in that courtroom. Do you have a right to win? If you got the right case, yes. But I think that how you show up enhances not only your right to be there, but your right and your ability to win. That’s what I firmly believe in. And so I’m trying to…

            speaker-1 (44:52.366)
            pass that message along to more folks because it doesn’t have to be as complex for you to do it. You don’t have to hire somebody to get help. You have to be mindful at least. And if you could incorporate a touch more mindfulness at least than what you have gifted yourself with at any time in the past, you’ll set yourself on a better path for success.

            through your wardrobe selections and how you show up to all your proceedings and client meetings, you’ll do better. And if you want to do better than that, that’s where help is definitely.

            Yes. Well, and I think that we should be thoughtful about how we’re showing up because one the we always, I definitely tell folks who are going to go up on the stand is the moment you walk into that courtroom, you are being watched and you’re being judged and they’re making decisions about you before you even get to open your mouth. And that’s everybody. And sometimes when I walk into a courtroom and I size up the other lawyer and I notice things about what they’re wearing,

            I make immediate judgments that they’re not prepared. They don’t know what this case is about. And I know, you know, what I’ve done, but I’ve definitely had that blink reaction and totally judged people. I know that I’ve had judges look at me and make blink reactions about who I am and who I’m showing up to be. And of course it’s based on what I’m wearing, what I look like. So tell us, okay, we’ve got folks listening here, mostly, know, our personally trial lawyers and some employment lawyers as well.

            What are a couple of one or two tips or strategies that you would suggest to folks who are listening?

            speaker-1 (46:34.614)
            When in doubt, take a look at your eye color. As I referenced earlier, it’s something so obvious, but people often ignore whatever your eye color is represents a deep inner knowing of the truth of who you are as a person. If you can repeat that color on your body in a way that provides a focal point back to your face.

            people will see your earnestness. I think every lawyer has a baseline of being fairly earnest in their work. Sometimes though, it needs to show. You aren’t ever going to carry a picket sign into a courtroom with the letters on it that say, am earnest. They may think your name is earnest, I don’t know, but seriously, this is a very important thing because

            It’s the thing that you want people to know about you without you ever saying the saying it out loud. Cause to say it out loud sounds ridiculous, except that you’re being earnest is far from being ridiculous. And I think as you mentioned a little earlier, Elizabeth talking about in the case of personal injury attorneys, how some have sullied the reputation of the whole and

            That may be true, but that does not have to be true of you. And a lot of that comes through your earnestness, quite frankly. Eye color is really huge. I also think that making sure that you’re wearing garments that fit you well is very important. And I have to say this in kind of the new post pandemic world. I don’t care if your weight went up

            down, if you stayed the same. I’m a body positive person and I just have to say that because you don’t know me. Find something that fits your body beautifully. It needs to flatter your body. It does not have to be skin tight, no matter what your size is. What you want is to make yourself look tall. If you could wear a monochromatic ensemble,

            speaker-1 (48:59.49)
            whether it’s a suit or a dress that automatically makes you look more monochromatic. If you are very traditional in terms of your dress style and you’re female and or male and you want to wear a skirt with a jacket, still going monochromatic is helpful in that case. I think being able to stand tall and powerful is important.

            And then to understand for yourself, okay, I got my strong and powerful part on how do I show my human side? Because I’m not a monolith. I’m using first person here because I want you to be able to think about this for yourself. Like I am not a monolith. I’m not only about being strong and tough because what you want to be careful of, and I can say this without trying to

            insult anybody. I’ve worked with a lot of lawyers, right? So you want to avoid the pretense of arrogance. It’s important to try to find ways where there’s a win out of the situation. There’s any opportunity, even in the middle of a trial where it’s possible to still settle something. And you’re usually looking for some kind of good common ground. If you show like you’re, I’ll

            say this with air quotes, a good guy, meaning really just a good person, one of the good guys, if you will, a good person, judge, jury members, opposition counsel, even the people that you’re up against. Oftentimes people are willing to see the good in somebody if you will let it show. So always try to find a way to bring that good part of you in.

            And of course, being strong and powerful is also part of good, but that is that outer confidence piece. That’s what your suit is about or your dress is about. As a funny thing that also I think is serious as well, this is for the ladies. If you’re in a dress and it’s opaque and nobody can see anything that you’re wearing underneath,

            speaker-1 (51:18.722)
            There is a time and a place when you may need to bring a little bit extra energy that no one is going to know that’s there except for you. And I can’t tell you how many female lawyers I’ve worked with where giving them lingerie that makes them feel absolutely powerful underneath helps them bring their power. Now I can’t say that any man has ever asked me to do underwear with them, but I will say that

            Everybody has to wear something. that, by the way, I that’s also extremely important. Always wear underwear, for sure. And I have to say, because that’s come up a time or two, believe it or not. It’s also important to think through what it is for you as a man, those of you gentlemen who are listening in, what as a man you would wear that makes you feel powerful.

            That’s a tip right there, always wear something.

            speaker-1 (52:17.534)
            as a whole person that you are still that soft, where’s your core? What are your values? And just spend five minutes. You don’t need more than five minutes to really think about this. You may even know it instantly. A favorite item that you have that might not be something that you’d wear to court, but might be something that could inspire what you could wear.

            That way people also get to know a little bit more about the real you. Those are some of my favorite tips and often have to do with color because it’s what people who have the ability to see, which is still most people can see, and they can infer a lot of messaging directly from that because again, we are so deeply socialized into understanding what those messages are.

            Yeah. And I think, you know, undergarments for ladies can be challenging. So for sure. And just from personal experience, I don’t want to overshare here with some might, but you can be, it can be all off and totally wrong and switching around those undergarments and getting things correct. Can really truly being supported the correct way, but that way can really change how you’re feeling and showing up and.

            You don’t even know you’re doing it wrong. That’s sometimes what happens as well.

            It’s so true when you finally get it right though, it’s whoa. It’s important to feel confident in your body. You can do so many exercises about confidence, about your voice and about your body language and about how you move. There is something to be said about being truly at one and at peace with your body. For women, I always tell my clients every six months it’s time to go get

            speaker-1 (54:14.88)
            re-measured because your size will change. It just happens to be that way. And if it doesn’t, great, then you’re fine. But it doesn’t get you off the hook that you shouldn’t replace because the garments get used and which is important that you should use them. They get used and then they are less effective. Let’s just say, and what you want is something that positions your body in just the right place.

            and where your garments fit beautifully and that when you see yourself, you can take pride in who you are and in how you’re showing up. And there is a kind of an inner self-assurance that’s just for you. That’s why I have to discern this. The inner self-assurance is just for you and it can come through in outer confidence, which is

            from you through you that you want to project in a setting where you want everyone to know you’re good. It’s gotta start from within though. So I’m glad that I brought up the undergarment thing because it’s a thing and.

            Mm-hmm.

            speaker-0 (55:29.23)
            And you just, again, from personal experience, you just, you totally make an assumption and you just assume and you walk in there and I just bless this salesperson who helped me because it’s just, it’s so easy to just again, go in there, get the same thing you always do. And it’s simple, it’s easy. don’t have time, but it really does make a huge difference hands down. And especially if you’re saying like, if you’re going to buy and

            invest in some clothing. Like it’s definitely worth like step one, get that right. And then be able to have those things with you when you go to get the next wardrobe piece. have one quick question and it’s like a burning question in my mind. Panty house. are we still doing this? Is this still a thing? Are you still, do a lot of your lady lawyers still wear pantyhose? Okay. Okay.

            some

            Now I would say in fall, it becomes a little bit more acceptable. In summer, nobody really wants to do that. What sometimes, what does happen though in summer or hot months, I know you’re in Texas, it’s H-O-T. I think what’s important is that perhaps if a dress, if you want to wear a dress, maybe

            The hemline antithetically goes longer, but you’re in a lighter material, like a Jersey type of a material. Yeah. Because it helps make things more comfortable, but you’re a little bit more covered where you feel like, okay, my legs are not so bare and I don’t have to wear nylons. And then that’s, and then that’s okay. Then of course, sometimes people will ask me, I, I want to wear dresses.

            speaker-0 (57:03.416)
            you

            speaker-1 (57:23.406)
            I would wear nylons, but it’s just so hot. I’m not going to do it. But what else can I do? And I have to probe a little bit more. I find out sometimes what happens is sometimes women are very self-conscious of their legs, not even that it’s their shapeliness of their legs, if you will. It has to do with the color of their legs. And so sometimes I will say, if you’re not putting yourself out there under the sun, which I’m not,

            saying that you should do that. It’s cancer risk, obviously. What about wearing a safe bronzer and at least getting some color on your legs? Would that perhaps give you a little bit more confidence to wear a dress where some of your leg will be visible? I will make those kinds of recommendations to people because that matters and that usually resolves most of these.

            Yeah. And I think it just for us, for a lot of times when I’m having this conversation with people, it’s where are you going? And for us it’s July and good luck. Cause it’s 109, no matter where you go. And adding another layer just sounds like, but yeah, I’m always curious. yeah, of course, depending on the weather, sometimes you just want to like, that’s an extra layer of warmth that makes it better for you.

            Correct. And then the fall and winter, not only are nylons okay, but then you have the chance to wear tights. You can wear something more opaque that can also be more shapely to the leg. And I would use the word more containing in a way it’s if you could wear a leg or opaque tights, it’s very interesting what that can do, especially opaque tights, how that can really give very, very definite shape and darkening to the legs.

            can also make a person feel very powerful. And sometimes that’s also what a woman would tend to wear with a boot and not really just with a regular old heel at that point. And sometimes the feeling that you get when you’re wearing a boot versus a heel changes. It’s probably similar for the guys. If you’re wearing a loafer versus a lace-up, it’s not that you can’t wear a loafer, but a lace-up definitely looks a little bit more all about business.

            speaker-1 (59:39.15)
            You can do both, but it also means that your demeanor and disposition can change in the context of where you are wearing it and when you’re wearing it and who you’re wearing the stuff in front of. So being able to change things around is it’s good to know that you have choices and then it’s about what choice are you making and why are you making it and when are you making it and for whom are you making it.

            Lots of things to think about, but I do appreciate that fit is always so important. No matter what it is you wear or where you buy it from fit is always key. And then I love that eye color. That’s an easy thing to do. We can all look in the mirror and figure out, figure that out. Does it has been a delight to have you. I’ve learned so much about what I need to be thinking about when I get dressed. If folks want to get to know you more or connect with you, what’s the best way they can do that?

            Exactly.

            speaker-1 (01:00:29.874)
            I really enjoy making connections on LinkedIn because LinkedIn is where you can create community. And I have a nice little community of lawyers that I chat with and create programming with for you on LinkedIn. So that’s my favorite preferred place to meet up with me.

            And I would highly recommend that. Like I said, that’s where we connected and I got to see some of your posts and some of your videos and really enjoyed just being thoughtful, being mindful and connecting those inner and outer parts to do a better job with who I am. And then also, like you said, I’m just just naturally going to reflect on the work that I do. Thank you so much again for joining us. And if you enjoyed the podcast, please rate and review it on your favorite.

            podcast platform, follow on any of those to get the downloads every Wednesday. And until next time, thank you so much for joining us. We will have all of Joseph’s contact information, including the LinkedIn, to be able to connect with him as soon as this podcast gets out. Thanks again.